Dr Simon Jones interviewed on BBC
Dr Jones discussed patients who fail to keep hospital appointments and explained how young men in their early 20s were the worst offenders and people aged 70 to 74 were the most conscientious about keeping an appointment.
Missed appointments are estimated to cost the NHS more than £600 million a year, enough to run two medium-size hospitals. Between 2007 and 2008, 6.5 million appointments were missed in the UK, with hospitals losing around £100 per patient in revenue.
Story on BBC online, including interview
Interview on BBC Radio Wales

