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Help & Support

Help and Support

King's IT support the IT needs of King's students and staff and ensures that student computing resources on university premises are fit for purpose. This encompasses support for all administrative desktops and associated hardware including monitors, printers, scanners and corporate mobile devices.

All support requests and enquires should be directed to the IT Service Desk, IT TechBar or Desk, contact information is below.  For the main staff and student support information please access the intranet.

 

IT Service Desk

The IT Service Desk is the primary point of contact for help with using the IT services at King's. 

You can phone the IT Service Desk on 020 7848 8888

If you have a query about IT you can also email 8888@kcl.ac.uk or complete one of the IT support forms

Opening Hours

The IT Service Desk and King's Switchboard are now open 24 hours a day, 7 days a week, 365 days a year! We are here for you no matter when you need us.

 

King's IT TechBar

The King's IT TechBar can deal with any general query that you have with IT including printing, account support and accessing services such as wireless and free access to Microsoft Office software available to everyone at King's. 

They are also on hand should the Library Enquiries teams not be able to help with any other IT-related queries. Depending on the nature of your problem you may have a ticket raised on your behalf with another team within IT. The TechBar is open to all staff and students:

Mon-Fri  09:00-17:00

For more information on locations, please click here (internal page - login required).

 TechBar Wallpaper

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