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New to King's

The CIO welcomes you to King's IT

Welcome to King's ITNick Leake, CIO

I am delighted to welcome you to King’s College London. We know IT is an essential part of your university experience. We’re here to help you throughout your studies, so if you have any issues please do not hesitate to contact us.

In order to make your first few days as easy as possible, we have produced a list of useful links, which you can find below.

Nick Leake, Chief Information Officer


IT @ King's Guides

To view and download the King's IT Guides, please click on the links found on the right hand side of your screen.

1. Get Started

1.1) IT @ a Glance

About IT at King's - Click here

IT Policies - Click here

1.2) Register for Online Services

You will find a link in your enrolment email requesting you to complete your Registration for Online Services. 

1.3) Microsoft Office 365 Email

Access King's email in your browser - Click here

Download the Microsoft Outlook Web App (OWA) for free on:

1.4)  E-Learning via KEATS and Virtual Campus

Access the KEATS Portal - Click here

Students studying the following can click here to access Virtual Campus:

  • Biomedical Sciences
  • Dentistry
  • Medicine
  • Nutrition & Dietetics and Physiotherapy

1.5) IT Security

IT Security - Click here

Phishing - Click here

Self-service password reset - Click here 

Anti-virus software - Click here

Make an encryption request - Click here

File transfers - Click here

2. Get Connected

2.1) Wi-Fi

Find out how to connect to eduroam or The Cloud Guest Wi-Fi - Click here

2.2) King’s App

Download the King's App for free on:

Access the App in your browser - Click here

2.3) Software Downloads

Free Microsoft software - Click here

Available software licenses - Click here

3. Get Going

3.1) Student Computing Rooms

Locations and opening times - Click here

3.2) PC Free

Find your nearest available student computer - Click here

3.3) Bring Your Own Device

Connect your devices - Click here

Free 24-hour laptop loans - Click here

3.4) Printing

Follow Me Printing - Click here

3.5) ChargeBox

ChargeBox - Click here

For assistance using the ChargeBox® please see a member of Library staff or contact the IT Service Desk on 020 7848 8888 or email

3.6) Microsoft Office 365 ProPlus

Free Microsoft software - Click here

 3.7) Microsoft Training

SkillsForge - Click here

Video tutorials - Click here

Training and skills development - Click here

3.8 Microsoft OneNote

Video tutorials - Click here

3.9) OneDrive for Business

OneDrive for Business - Click here

Video tutorials - Click here

3.10) Skype for Business

Skype for Business - Click here

Video tutorials - Click here

3.11) King's RemoteApp

King's RemoteApp - Click here

Login - 

4. Get Together

4.1) Collaborate with Microsoft Products

Free Microsoft Office - Click here                 

5. Get Support

5.1) IT Service Desk Contacts


Call: 020 7848 8888 (dial the internal extension 8888).

Open 24/7, every day of the year. 

5.2) IT Self-Service

Login -

5.3) Service Status page

Bookmark this page for the status of key IT services - Click here

5.4) King's IT TechBar

Available services and locations - Click here

5.5) Lecture Capture and Audio Visual Services

Lecture Capture - Click here

Audio Visual Services - Click here

6. Get in Touch

6.1) Website

Visit and bookmark our IT homepage

6.2) New to King’s

Bookmark this webpage to access these useful links at your leisure.

6.3) IT News

Keep up-to-date with King's IT news - Click here

6.4) Social Media

6.5) Feedback

Your feedback is important to us. Please let us know what you think about King’s IT via an email to

You can also contact the IT Service Desk on 020 7848 8888 or They are open 24/7, every day of the year. 


New students

If you are a student and starting your studies here at the university, please visit our Student Services website for full details on getting your email and account details.


New staff

New members of staff who are starting a new role at the university should visit the Human Resources website for full details on being enrolled at King's. 

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