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National Student Survey 2012

The National Student Survey (NSS) is an annual survey of undergraduates across the UK. It is commissioned by the Higher Education Funding Council for England and is conducted by an independent body, Ipsos-Mori.
 
The Survey consists of 23 questions grouped into a number of categories with space at the end for free text comments. All responses are anonymised.
 
You will be told more about the NSS survey during one of your lectures for Jurisprudence.
 
Link to survey: www.thestudentsurvey.com

What the class of 2011 said

Overall, the class of 2011 were pleased with their experience.
  • 90% of respondents said they were satisfied with the teaching on their course
  • 91% of respondents said they were satisfied with the overall quality of the course
“Some truly brilliant teaching staff…” “…the library facilities have always been excellent…” “Lecturers are generally helpful and passionate about subjects…” “Excellent campus location and study facilities”
However, students did suggest that there was scope for improvement in some areas.
  • Administration of School and College
  • Personal tutor scheme/pastoral support
  • Student:staff ratio too high/contact time
  • Assessment and feedback
  • Communication
  • Law building

What we’ve done since then

  • The move to Somerset House is complete! In January 2012 all staff moved to Somerset House and students will benefit from brand new social space, plus much improved study areas.
  • With regard to administration the College is conducting a wholesale review of administrative structures with a view to implementing changes during the 2012 academic session. The review will touch on all areas of administration from communication with students to management of records and assessment processes. In addition the School administration has been working hard to ensure that messages delivered to students are timely and relevant.
  • The personal tutor scheme has been rationalised to ensure consistency of pastoral support for the duration of students’ time at King’s. Where staff are due to be absent from personal tutor duties due to sabbatical or other leave then students are allocated to an interim tutor who is there to help in the same way as a permanent tutor.
  • All students are entitled to feedback on their assessed work and so the School has reinforced to staff that it is their responsibility to be on hand to provide feedback. Permanent academic staff are required to advertise office hours during which they can be visited.
 
 

Queries

The NSS website has an FAQ section and contact details. The King’s Student Union should also be able to help you with any questions you have: enquiries@kclsu.org or 020 7848 1588.