NHS Values and workforce change
The clear and critical relationship between a quality workforce and quality patient care was the central message of a presentation delivered by Clare Chapman, Director General of Workforce for the Department of Health, at the Florence Nightingale School of Nursing and Midwifery recently.Speaking on “Quality Work – Quality Care”, the Director General proposed key strategies to enable the NHS to keep the rigour on finances while maintaining quality at the heart of everything it does – and strike the right balance between staff freedom and staff accountability, to move the level of care delivered through the NHS from “good” to “great”.
Clare’s talk included a preview of dedicated constitution-backed staff pledges for developing quality work and quality service. The pledges include:
Clare’s talk included a preview of dedicated constitution-backed staff pledges for developing quality work and quality service. The pledges include:
- well designed and rewarding jobs
- access to development and management support
- opportunities to stay healthy and safe
- involvement in decisions and improvements.
Separately, the Florence Nightingale School of Nursing and Midwifery also launched two landmark reports which show how nurses might start to meet Lord Darzi’s aspirations for the NHS. Commissioned by the Department of Health, the two reports, titled ‘Nurses in Society: starting the debate’ and ‘State of the Art Metrics for Nursing: a rapid appraisal’ were developed by the National Nursing Research Unit at the School.
About the Florence Nightingale School of Nursing and Midwifery at King’s College London
The number one Nursing and Midwifery School in London (2009 Times Good University Guide) and highly regarded by leading London NHS Trusts with links to industry, health services and policy makers, the Florence Nightingale School of Nursing and Midwifery develops leading-edge nurses and midwives of tomorrow – practitioners, partners, and leaders in their field.
Studying at King’s College London, one of the top 25 universities in the world, the School’s graduates are highly sought after nationally and internationally, with:
Based in a prestigious Russell Group University, the School is also at the forefront of health services, policy and evaluation research. For more information on studying at the School, email nightingale@kcl.ac.uk
About the Florence Nightingale School of Nursing and Midwifery at King’s College London
The number one Nursing and Midwifery School in London (2009 Times Good University Guide) and highly regarded by leading London NHS Trusts with links to industry, health services and policy makers, the Florence Nightingale School of Nursing and Midwifery develops leading-edge nurses and midwives of tomorrow – practitioners, partners, and leaders in their field.
Studying at King’s College London, one of the top 25 universities in the world, the School’s graduates are highly sought after nationally and internationally, with:
- exemplary care and clinical skills
- professional attitudes
- policy awareness
- intellectual rigour and self-confidence
Based in a prestigious Russell Group University, the School is also at the forefront of health services, policy and evaluation research. For more information on studying at the School, email nightingale@kcl.ac.uk

