National Institute for Health Research (NIHR) award
Dr Jill Maben (Deputy Director of the National Nursing Research Unit, Florence Nightingale School of Nursing and Midwifery) and colleagues have been awarded a major grant of £449,857 from the Service Delivery and Organisation (SDO) NIHR research programme, entitled “Patients' experiences of care and the influence of staff motivation, affect and well-being”.
Patients' experiences of care and the quality of care they receive are likely to be influenced by levels of staff motivation and well-being. However, it is uncertain to what extent these factors are related. Previous research has tended to look at just one aspect of motivation, affect and well-being or one staff group. In this study we will take a broad approach to explore and understand the links between patients' experiences of care, staff motivation, affect and well-being, exploring experiences of all staff – doctors, nurses, allied health professionals, administrative staff and cleaning, porting and other support staff including nursing assistants / healthcare support workers. Findings will be fed back to staff to help inform decisions about service improvement.
Co-applicants in the Florence Nightingale School of Nursing and Midwifery include Professor Alison Richardson, Trevor Murrells and Elizabeth Smith. Glenn Robert, will be joining the National Nursing Research Unit from the Centre for Health Informatics and Multiprofessional Education (CHIME) at UCL, to work on the project. Glenn is a Sociologist and Senior Research Fellow whose research draws on the fields of organisational studies and organisational sociology and focuses on quality and service improvement in health care and new perspectives on large-scale change.
Other King’s co-applicants include Professor Riccardo Peccei, Department of Management. Colleagues external to King’s are drawn from a wide range of other prestigious colleges in London – Professor Derek Bell (Imperial), Professor Paul Bate (UCL), Dr Neil Conway, (Birkbeck) and Dr Jocelyn Cornwell, (LSE and the King’s Fund).
The study is funded for 30 months and commences 1 July 2008.
Patients' experiences of care and the quality of care they receive are likely to be influenced by levels of staff motivation and well-being. However, it is uncertain to what extent these factors are related. Previous research has tended to look at just one aspect of motivation, affect and well-being or one staff group. In this study we will take a broad approach to explore and understand the links between patients' experiences of care, staff motivation, affect and well-being, exploring experiences of all staff – doctors, nurses, allied health professionals, administrative staff and cleaning, porting and other support staff including nursing assistants / healthcare support workers. Findings will be fed back to staff to help inform decisions about service improvement.
Co-applicants in the Florence Nightingale School of Nursing and Midwifery include Professor Alison Richardson, Trevor Murrells and Elizabeth Smith. Glenn Robert, will be joining the National Nursing Research Unit from the Centre for Health Informatics and Multiprofessional Education (CHIME) at UCL, to work on the project. Glenn is a Sociologist and Senior Research Fellow whose research draws on the fields of organisational studies and organisational sociology and focuses on quality and service improvement in health care and new perspectives on large-scale change.
Other King’s co-applicants include Professor Riccardo Peccei, Department of Management. Colleagues external to King’s are drawn from a wide range of other prestigious colleges in London – Professor Derek Bell (Imperial), Professor Paul Bate (UCL), Dr Neil Conway, (Birkbeck) and Dr Jocelyn Cornwell, (LSE and the King’s Fund).
The study is funded for 30 months and commences 1 July 2008.

