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Residences Covid 19 Updates

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Residences Covid 19 Update 2020/21 | Safety Measures Put In Place | Self-Isolation Support | Community Support | Prospective Students FAQs | Arrival FAQs | Payment FAQs | Self-isolation FAQs | Cancellation


Residences Covid-19 Update 2020/21

The College will be open and ready to teach our new and returning students with a combination of on-campus teaching and learning with online delivery.  
We know that the COVID-19 pandemic is causing uncertainty for everyone and we have shaped our plans so we can be ready to welcome you in Residences.  As always, the health and wellbeing of our community and students is our absolute priority. Several changes have been put in place to ensure our residents are safe, secure, and comfortable. 

 

Safety Measures Put in Place

 We are now working to introduce additional health and safety measures for the start of term. 
These will vary by building, but will include the introduction of: 
  • hand hygiene facilities at entrances 
  • one-way systems and circulation spaces 
  • protective screens at all reception areas 
  • clear health and safety signage 
  • increased cleaning regimes for all shared spaces and equipment 

reduced  capacities and reconfigured layouts in communal areas 


Arrival Process

 

When the accommodation portal reopens on 17th August at 12 noon, you will be able to select your contract start date. Your accommodation has been booked for you to arrive for your start of term on campus in September. We do however understand that some of you may not be able to join us at this time due to health reasons, travel restrictions or visa delays. For those affected by these reasons, you will have the opportunity to amend your contract start date when our portal reopens on 17th August at 12 noon to the following dates.  

Your options are:  

Keep your original start date of 19th September for those who wish to arrive earlier you will be able to select the Early Arrival Week (14th September – 19th September).  

For those unable to arrive in September, you will be able to select the 31st October or 09th January 2021.  Students wishing to arrive on those dates will be required to pay a 4-week pre-payment to secure their room.

What Happens next?  

For those who request the flexible accommodation start date of 31st October 2020 or 9th January 2021, the 4 weeks pre-payment at your rental rate to secure your accommodation is required. Following receipt of payment, you will then be asked to complete the mandatory Health & Safety Induction and subsequently book your arrival slot. 

All students must confirm their decision to us by 24th August 2020. In order to confirm your arrival period, please log-on to the accommodation portal from the 17th August 12pm using your personal credentials and select “Your Arrival”. 

Once we have received this information from you, we will communicate with you accordingly.

 


Self-isolation Support

We do understand that you may be traveling from a country not currently listed as a travel corridor by the UK Government. Students traveling from countries not listed as travel corridors will be required to self-isolate in residences for the first 14 days.   

For those commencing their contract in September and are affected, you will be required to arrive at your residence as of the 06th September. This will allow you to complete the self-isolation process before the start of the academic year. 

Please note: students who are required to quarantine might be relocated to one of our other residences during this period. Once confirmation is received, we will amend your contract accordingly and ask you to complete the mandatory Health & Safety Induction and subsequently book your arrival slot.  Your quarantine location will be confirmed to you once we receive confirmation of your arrival date and time.  

Additionally, as our priority is to accommodate students who are required to self-isolate, we may ask for additional information to support your request before confirming the free extension to your contract. 

We have plans in place to be able to support you if you need to self-isolate if you:

  • have Covid-19 symptoms; or 
  • are an international student entering UK requiring to  quarantine 

All students in a King's residence who need to quarantine will be provided with the appropriate support such as assistance with food provision and deliveries brought to flats. 


Community Support

Our Welfare support and Community facilitators will be available online to assist and you will still be able to access our online teaching and services. 

Before you arrive in September, you will be invited to join our online community. This will give you the chance to virtually meet some of your new neighbours and flatmates, and to ask any questions you may have.  

Updates for September will be posted here so make sure you keep checking this page.  

Please keep checking our Q&A pages for the latest information.

Prospective Students

We have limited availability in our residences for the 2020/21 academic year. For more information on how to secure your accommodation for September 2020, please visit out How to Book page.

Rooms within King's Residences are subject to availability and are confirmed at the time of booking when a contract will be issued for you to review and accept.

For any student that cancels their booking before 1 August, the university will not raise any cancellation charges. If a booking is cancelled after 1 August a £500 cancellation charge applies. However please note, visa issues and international travel restrictions that prevent a student from enrolling at the start of Term 1 will be taken into account after 1 August 2020.

We are putting a number of measures in place to keep students safe in our residences:

- Residents will be asked to book arrival slots to support safe distancing

- All bedrooms, bathrooms and shared kitchens will be cleaned and sanitised ready for your arrival

- Safe distancing will be encouraged in communal areas in line with UK Government guidance

- Across all areas of residences, we have an enhanced cleaning regime to ensure communal areas remain safe during your stay

- To minimise the risk of transfer of the virus a limited number of people will be able to use communal spaces

- One way systems have been introduced

- Residents in the flat you will be living in will be considered as a household unit and will be expected to follow UK Government guidelines for households

- Welfare Support activity will be provided at your halls of residence.

Visit the Government guidelines page for more information

For those students unable to arrive in London for the start of term in September due to visa restrictions or health issues, we will be offering flexible accommodation contract start dates in King's residences. If you have booked our accommodation you will be given the option to amend your contract start date to one of the following dates:

- 19 September 2020

- 31 October 2020

- 9 January 2021

You will be able to select one of the dates listed above using our booking system. More information on how to submit your arrival date will be provided shortly.

If you have a contract for accommodation in a King's residence and are required to quarantine on arrival in the UK, you will be able to quarantine free of charge for up to the start of the standard contract start date of 19 September. If you arrive in the UK and at King's after the start of term in September and need to quarantine you will need to pay for your accommodation in accordance with your contractual agreement.

All students in a King's residence who need to quarantine will be provided with the appropriate support such as assistance with food provision, deliveries brought to flats, Welfare support and Community facilitators available online to assist and you will still be able to access our online teaching and services.

Visit the Government Travel Page For More Information

Students on these programmes who have booked a place in our residences and who opt for a January start or will arrive in January on a 15-month course will be provided with a 12-month accommodation contract from January 2021, unless you prefer to still arrive on the standard contract start date of 19 September.

Here are the UK Government guidelines for self-isolation.

If you have requested a flexible accommodation start contract, you will need to make a one-month payment at your rental rate, payable before 19 September to secure your accommodation. This will be instead of our usual cancellation fee. The accommodation team will contact you.

You do not have to self-isolate on arrival in England if these are the only places you have been to or stopped in during the previous 14 days. If you are travelling from a country not listed on the Government list, you will be required to self-isolate for 14 days on arrival at King’s Residences.

Visit the Government's guidance page for more information

 

 Arrival FAQs

You will be able to arrive from 14th September by adding the early arrival week to your contract. You will be required to complete our mandatory Health &Safety Induction and book your arrival date and time using the accommodation portal.

You will be able to arrive as of the 06th September. You will be required to complete our mandatory Health & Safety Induction and book your arrival date and time using the accommodation portal.

You can arrive any time after 14 September; your rent will be charged from 14th September.

You can arrive on or after that date; however, your rent will be charged from 31 October.

We will expect you to arrive between the 09 January and 16 January 2021, your rent will be charged from 09 January 2021.

No, you will not be charged for the period from 06 to 19 September. Students arriving in October and January who are required to self-isolate will be charged rent during that period.

We advise all students to amend their contract start date rather than cancel their room.

If you fail to arrive in residences at the date you have indicated and subsequently decide not to move into your room, the cancellation policy detailed in clause 6.1 of your Licence Agreement will be followed.

Students over 18-year-old can change their room once prior to arrival through the accommodation portal. This is subject to availability.

 Payment FAQs

No, you will not be charged for the period from 06th to 19th September. Students arriving in October and January who are required to self-isolate will be charged rent during that period.

Payment will be due 15 calendar days from the day you receive the invoice.

Payment can be made by Credit / Debit Card, bank transfer from a UK bank account or bank transfer from a non-UK bank account.

No, charges will start from either 31st October 2020 or 09th January 2021 as per the information you will provide us.

 Self-isolation FAQs

All students in a King's residence who need to self-isolate will be provided with the appropriate support such as assistance with food provision, deliveries brought to flats, Welfare support and Community facilitators available online to assist and you will still be able to access our online teaching and services.

 Cancellation FAQs

Cancellations will only be agreed to if you are no longer attending King’s, have not enrolled on your course and/or have not been able to secure a visa. Any cancellation received outside of these circumstances will be viewed as later cancellations as per clause 6.1 of your Licence Agreement.

The pre-payment is not refundable. Refunds will only be considered in cases such as

- Withdraw from college

- Has not enrolled in course

- Failure to secure a visa

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