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Professional Services

Professional services staff in the Faculty of Arts & Humanities are responsible for strategic and financial planning, strategic support, administration of governance structures, co-ordination of professional services, quality assurance, publicity and communications, and research and teaching support.

Faculty Professional Services is divided into four cluster and three centralised teams, and is led by Faculty Operating Officer (FOO), Joy Whyte.


The Arts Professional Services Cluster is led by Robert Templing and is responsible for the departments of:
  • Culture, Media & Creative Industries
  • Digital Humanities
  • Film Studies
  • Liberal Arts
  • Music
The Humanities Professional Services Cluster is led by Marie Berry and is responsible for the departments of:
  • Classics
  • History
  • Philosophy
  • Theology & Religious Studies
Languages & Literatures
The Languages & Literatures Professional Services Cluster is led by Jane Elderton and is responsible for the departments of:
  • Comparative Literature
  • English
  • French
  • German
  • Spanish, Portuguese & Latin American Studies
Modern Language Centre

The Modern Language Centre Professional Services Cluster is led by Dr Katerina Koutsantoni and is responsible for the Modern Language Centre.

Business Support

The Business Support team is led by Nicola Rankin and is responsible for the following functions:

  • Managing internal communication with staff and students in the Faculty, including monitoring global email lists, running the Faculty's news & events bulletins and the Faculty's intranet pages
  • Managing the Faculty website and overseeing departmental webpages to ensure accuracy and consistency; delivering on all major website renewal projects
  • Publicising staff and student news on the appropriate channels and coordinating news promotion with the central PR team
  • Managing the Faculty’s social media channels and developing new content and campaigns
  • Publicising high-profile events in the Faculty
  • Design and production of promotional literature
  • Working with the Faculty Executive on staff engagement activities

More information is available on our intranet pages 

Team: Tom Mansfield, Lexi Bowman, Zaiba HakimWendy Pank

Business Support

The Business support hub within the main Faculty Business Support team supports:

  • Faculty leadership and governance
  • staff management processes
  • business planning
  • finance 
  • 'post-award' research grant support
  • design
  • academic HR and recruitment support

Team:Hanna-Kristin Arro, Jack Gordon, Deborah JohnstoneWendy PankNicola Rankin, Rayne Small

Further information about the team is available on the intranet


The Marketing team is responsible for developing and implementing the marketing plan for recruitment of undergraduate and graduate students to the Faculty.

  • Promoting to prospective students
  • Providing marketing advice for new programmes
  • Co-ordinating the Faculty’s involvement in marketing initiatives: UK schools liaison, conversion campaigns, subject webinars, open days and recruitment events
  • They also represent the Faculty of Arts & Humanities on recruitment trips
  • Updating the prospectus

Team: Helen JonesEllen EnglefieldWendy Pank


The Faculty Education team (formerly Learning & Teaching team) works closely with the 15 departments in A&H, supporting programme administration and education enhancement work. They also support the Vice-Dean Education (Jon Wilson), Pro-Vice Dean for Innovation in Education (Helen Brookman) and the Deputy Chair of Faculty Education Committee (Ana de Mederios).

The role of the Education Team involves:

  1. Working closely with the Vice-Dean Education in implementing the College education strategy in Arts & Humanities;
  2. Supporting on-the-ground programme administration in departments, harmonising practices where appropriate;
  3. Advising and training academics and PS staff on education processes, promoting good practice, encouraging innovation and advocating student engagement where possible;
  4. Acting as the bridge between central College teams and the departments in the Faculty, championing improvements in College education processes, for the benefit of all students and staff;
  5. Leading the evolution of the Faculty’s academic strategy for new programmes and collaborations, through supporting the teaching planning cycle.

The team looks after the following areas of work:

  • quality assurance processes, including new modules and programmes
  • Faculty Education Committee and related governance
  • use of technology enhanced learning systems such as KEATS
  • teaching planning and academic strategy
  • student surveys

Further information about the team and their role is available on the intranet. 

Contact the Education team:

Research & Engagement

The Research & Engagement team is led by Katrin Tiedau and is responsible for the following functions:

Arts & Humanities Research Institute

The Arts and Humanities Research Institute (AHRI) is a hub to foster innovative interdisciplinary research across the Faculty and beyond. Its three main areas of responsibility are towards the Faculty’s interdisciplinary research centres; towards its postdoctoral researchers; and to provide a platform for public engagement.

The team is involved in:

  • Managing the AHRI and its activities
  • Managing the different Research Centres including organising events, organising visiting fellowships, scholarships and committee organisation.
  • Producing the yearly Arts & Humanities Festival
  • Organising the Faculty’s Inaugural Lectures

Team: Vicky BowmanAlexandra CreightonLaura Douglas, Alison GlydeKatrin Tiedau


The Faculty Research team works with the Dean of Faculty, the Research and Resources Managers and the pre- and post-award College Research teams to:

  • Ensure grants applications across the Faculty are fully costed and submitted on time, and that grant outputs are delivered to time and budget.  
  • Ensure that the Faculty delivers the best possible REF submission, in terms of impact studies, research outputs and other REF requirements
  • Support the work of the Faculty Research Committee and its relevant sub-committees

Team: Deborah JohnstoneWendy Pank, Katrin Tiedau


For information on the Faculty PS staff structure and governance, please refer to these intranet pages. 


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