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Feedback on assessment

Feedback is at the very heart of learning and teaching in the Faculty of Arts & Humanities. It aims to be insightful, critical, and enabling: feedback is an exercise in learning rather than a mere quantitative measure that indicates how well you have done in your last piece of work.

What constitutes feedback?

The feedback you receive will come in many different forms, both formal and informal, including assessment grades, written comments on work, conversations with tutors, notes to an entire class, and discussion with other students in seminars.

  • Written feedback will normally be typed, either on a feedback form or electronically on KEATS;
  • Written feedback should be helpful, discursive and explanatory, and it should reflect marking criteria. It should engage critically but encouragingly with the work, and should recognise the achievements as well as the issues that need to be addressed in future work;
  • There should always be an option for students to get further oral feedback on work, through staff office hours or equivalent. 

Feedback is a two-way process between yourself and your lecturers/seminar leaders. It is your responsibility to make sure that you understand the feedback you receive and to seek out a more detailed explanation if you need it. Feedback should be easy to understand and to act upon.

When will I get feedback on my assessments?

The College policy says that you should receive feedback on your work within 4 weeks of the submission date. You will receive feedback on your original assessment on the KEATS area. 

In distinct circumstances, such as dissertations or over public holidays, feedback may take slightly longer to release. 

To submit a request to view your exam scripts, please access the Examination Script Request Form.

NB: If you do not receive feedback on your assessment within the 4 weeks, and have not been informed of any reason why it should be delayed, notify your student representative, the Programme Convenor or your Personal Tutor who will investigate the matter.

How can I use feedback to help me improve for next time?

Read and consider all feedback you receive carefully - there are some points below as to how best you can do that:

  • Look at how the mark given refers to the Faculty marking criteria - how can you use this to move to the next grade?
  • Read all the comments and focus on areas you can develop for next time. Some tutors may give you very detailed feedback, while others may just make a few comments in the pages of your essay. The feedback you receive will vary depending on subject area and tutor.
  • You should expect that your feedback from tutors will include criticism of your work as they will want to see you develop and progress. All feedback you receive can be helpful even if you consider it to be negative feedback.
  • Keep a record of the feedback you've received. Concentrate on finding out what you did wrong or what you missed out in a piece of work and use it to help you think about how you can improve for the future.
  • If you really don't understand the feedback on your work, make an appointment  with the module convenor or your personal tutor to discuss it.
What if I don't understand my mark or feedback?

You should usually expect to receive feedback on your knowledge and understanding of the subject-matter at hand, and more specifically the strengths and weaknesses of your arguments, the factual accuracy of the material you presented, whether you have addressed the question/essay title sufficiently, and the appropriateness of the sources you selected to do the assignment.

Do not be afraid to ask for specific feedback if ever you feel you need further guidance. 

Please note that all marks are provisional until they are approved by a Assessment Sub Board, and are recommended results until they are approved by the Assessment Board.

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