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Professional Services staff

Literatures Professional Services Team

The Department office (6.11 Virginia Woolf Building) is the first call for most administrative queries.

There is a Professional Services team in place to support students across the Department of English.

Team members’ contact details and responsibilities are listed below for your information, but we would always recommend using the department email address,, or calling 020 7848 2185 in the first instance or come to the department office during our opening hours where we will be happy to help.

Jane Elderton: Head of Cluster Administration (Literatures & Languages)  

Location: Room 5.08 Virginia Woolf Building 
Tel No: 020 7848 1508

  • Management of professional services teams in Comparative Literature, English, French, German and SPLAS

Business Support & Research Team

Dot Pearce: Research and Resources Manager (Literatures & Languages)
Tel No: 020 7848 2468

  • Operational and financial management of departments, including staffing
  • Responsible for all temporary teaching staff contracts 

Becky Dean: Business Support Administrator
Tel No:
020 7848 7482

  • Supporting the Research & Resources Manager in all finance, space and HR-related matters
  • Committee administration

Amy Hart: Research Administrator (Literatures & Languages)
Tel No: 020 7848 1407

  • Research administration support for academic staff
  • Administration of postgraduate research student programmes
  • Assisting Research Lead and Research & Business Support Manager with coordination of department's Research Excellence Framework submission
  • Department Research Committee and Department Research Students Committee support

Programmes Team

Thea Lawrence: Acting Programmes Manager
Tel No: 020 7848 7238

  • Management of the long term development and day to day delivery of the administrative support for undergraduate and postgraduate taught programmes
  • Management of the annual cycle of assessment and exams, the e-learning platform KEATS and website for two departments
  • Coordination of teaching planning, timetabling and development of programmes and modules

Amy Swain
Programmes Administrator
Tel No: 020 7848 2185

  • Programme administration for English undergraduate and postgraduate taught programmes
  • Management of KEATS e-learning
  • Committee administration

Darren Munn: Programmes Administrator
Tel No: 020 7848 2185

  • Programme administration for English undergraduate programmes.
  • Managing and maintaining the departments’ websites, publicity & marketing strategies
  • Committee administration

Hannah O'Donnell: Programmes Officer

Tel No: 020 7848 2185

  • First point of contact for all English student queries
  • Managing and organising student events and workshops
  • Supports English Undergraduate Student-Staff Liaison Committee

Fez Hasan: Programmes Officer (Weds & Thurs)
Tel No: 020 7848 2185

  • First point of contact for all English student queries
  • Alumni & careers liaison officer 
  • Committee administration 



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