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Department of
Public Services Management & Organisation

The Department of Public Services Management & Organisation explores some of the most complex and pressing issues faced by both professionals and organisations providing public services. It applies the Business School’s interests in the major themes of digitalisation, sustainability, governance, and the future of work and the public services.

In particular, the department considers the relevance of the following kinds of developments for the practices and processes of organising in the public, private and third sectors: 

  • new public policy objectives and programmes 
  • new forms of regulation 
  • new technologies 

To underpin our substantive concerns, the department also specialises in the theory and methods of organizational research, with expertise ranging from the philosophy of social science through to the analysis of novel forms of data. For example, we include the Social Ontology Research Unit and the Work, Interaction and Technology group within the department. 

Contact us

Professor Jon Hindmarsh, Head of Department, Public Services Management & Organisation

Francesca Atkinson, Department Support Officer