Frequently asked questions
Please note any questions relating to PAA are answered in our Guidance for Personalised Assessment Arrangements.
Registering for your examinations
How do I register for my examinations?
How do I check that I have been registered for my examinations?
Registering for the subjects you study and your examination registration is one and the same. Your Academic Centre or equivalent will issue you with information and deadlines regarding how and when you need to register by.
What do I do if I need to change my module registrations after the
You can check your module registrations on Student Records by following the link 'View Module Registrations'. The deadlines for notifying your Academic Centre of any errors or omissions are also given on this page. It is your responsibility to check and where necessary make amendments to your module registrations by the prescribed deadlines. The Examinations and Awards Office cannot make changes to your module registrations, you must contact your Academic Centre or equivalent.
deadline issued by my School?
What do I do if I need to change my module registrations after the
You must complete a Late Registration Form, which is available from your Academic Centre or equivalent, detailing the reasons for the change. You must provide a supporting statement explaining why you did not change your module registration by the deadline. The form must be authorised by the Chair of the School Board of Examiners or Head of School.
The deadlines for Late Registration Forms to be accepted are Monday 13 November 2017 for Period 1 2018 examinations and Wednesday 14 February 2018 for Period 2 2018 examinations. If your late registration is approved, the Examinations and Awards Office will make the necessary arrangements for you to sit your examinations at the advertised venue.
Late Registration deadline?
Amendments to module registrations are not permitted after the above deadlines. However, in exceptional circumstances the Chair of the School Board of Examiners or Head of School may permit a change after the deadline. In such cases, if the module concerned has a written examination, you will be required to report to the Unregistered Desk on the day of the examination in question to be allocated a seat.
Do I need to apply for PAA?
What do I do if I wish to sit my examination(s) at an alternative
Examination timetable and venues
My candidate number
What is an open book examination?
What is a limited open book examination?
If the examination is classified as 'open book' you are permitted to bring in any written/printed material into the exam including written notes and textbooks. Your textbooks may be marked with written notes or highlighting. You are NOT permitted to have any electronic devices at all.
What is a closed book examination?
Where an examination is classified as 'limited open book' you are only permitted to bring specified texts into the examination. You will be informed which texts are permitted by the Module Leader and they will also be stated on the front of the exam paper.
The specified texts must NOT have any written notes inside them or any other paper/notes stapled or added to them. However, key words or phrases can be highlighted or underlined and small tabs may be used (nothing must be written on these tabs but they can be different colours).
The texts will be checked during the exam and any texts containing markings outside of the rules will be confiscated at the end of the exam and you will be reported to the Student Conduct, Complaints and Appeals Office.
The majority of examinations are closed book examinations. Closed book means that you are not permitted to bring any written material into the examination. Any student found with unauthorised material in an examination will have the material confiscated and the incident will be reported to the Student Conduct and Appeals Office for investigation.
Arriving at the examination venue
What do I need in order to gain entry to the examination venue?
What time should I arrive for my examination?
You must present your KCL ID card in order to gain entry to the examination venue. In exceptional circumstances another form of formal photographic ID (i.e. passport or driving license) will be accepted, but in this case, students will be reported to their Academic Centre or equivalent and will be required to obtain a replacement ID as soon as possible. Candidates with no form of photographic ID will may NOT be permitted to sit any examinations.
What should I do when I arrive at the examination venue?
For examinations held off campus you should arrive at least 45 minutes prior to the start of the examination. For examinations held on campus you should arrive at least 15 minutes prior to the start of the examination.
For examinations held at Olympia London (Central), upon entering the building you will be asked to make your way straight up to the Level 3 foyer area. There will be a ‘Help Desk’ located on Level 3 should you have any questions or if you are an unregistered student. At approximately 9.30am, an announcement will be made calling anyone due to sit in a Level 2 colour zone (Green, Purple or Yellow) to make their way down from Level 3. Anyone sitting in a Level 3 colour zone (Blue or Pink) can make their way to the relevant colour zone.
Seating plans will be displayed on Level 3 in the foyer area. You should already know your seat number from your personal timetable on Student Records but if you do not, you can consult the seating plan and make a note of the desk number that you will be sitting at. The external exam venues are large and you are therefore advised to take note of your seat number from your personal timetable to avoid unnecessary congestion.
For examinations at the Lindley Hall, you will be required to place your bags and coats in a designated cloakroom area before the examination. The doors to the foyer and cloakroom area will open approx. 30-45 mins before the start of the examination and entry will not be permitted before then.
If you wish to keep your valuables with you in the exam hall you will be required to place them in a sealable clear plastic wallet (no larger than A4). The clear plastic wallet must be closed and placed underneath your desk and you are not allowed to access it during the examination. If you do not bring a plastic wallet with you, Examinations staff will have some available for sale at the external exam venues. The university will not accept liability for any items lost or stolen from the 'Bag Drop' areas or cloakrooms so you are strongly advised not to bring items of value with you to your examinations.
Seating plans will be displayed outside the exam hall in the boulevard or foyer area of the examination venue. You should already know your seat number from your personal timetable on Student Records but if you do not, you can consult the seating plan and make a note of the desk number that you will be sitting at. The external exam venues are large and you are therefore advised to take note of your seat number from your personal timetable to avoid unnecessary congestion.
For examinations held on campus a seating plan will be posted outside the examination room. You should consult the seating plan and make a note of the desk number that you will be sitting at. Do not enter the room until told to do so by an invigilator.
What do I do with my personal possessions during my examination?
What if I arrive late for an examination?
For examinations held at Olympia London, you will be required to leave your bags and coats in the 'Bag/Coat drop' area located within your colour zone.
For examinations at the Lindley Hall, you will be required to leave your bags and coats in the venue's cloakroom located in the foyer outside the examination hall.
The university will not accept any responsibility for loss of personal property so you are strongly advised not to bring items of value with you to your examinations.
Items of value can be taken into the examination hall but must be placed inside a sealable clear plastic wallet (available for sale at the exam venue). The wallet must be sealed and placed on the floor underneath your desk. You are not permitted to enter the wallet during the examination. You must not bring items such as laptops to the exam halls. For examinations held on campus you will be required to leave your bag and coat in a designated area as instructed by the invigilator. You are not allowed to wear hats or headwear of a non-religious nature, these should be left in the cloakroom.
Mobile phones must be switched off and should be placed inside the clear plastic wallet which may be taken into the examination hall. It is an examination offence to have a mobile phone on your person during an examination. The venue will be monitored for mobile phone signals and the detector will identify and locate any mobile phone that is switched on even if it is switched to silent.
What if I am more than 60 minutes late for an examination
Latecomers will be allowed entry to the examination hall up to 60 minutes after the start of the examination. No extra time, irrespective of reason for lateness, will be allocated to latecomers. If you have a genuine reason for being late then you may wish to complete a Mitigating Circumstances form. Ensure that you read the notes on the reverse of the form and follow the instructions paying particular attention to deadlines.
Entry to the examination after 60 minutes will not be allowed. If you have a genuine reason for being late then you may wish to complete a Mitigating Circumstances form. Ensure that you read the notes on the reverse of the form and follow the instructions paying particular attention to deadlines.
What should I do if I am unregistered for the examination or my
name does not appear on the seating plan?
What are the implications of not being registered for my
(Please note that if you are an unregistered student who has been granted Personalised Assessment Arrangements then you must contact firstname.lastname@example.org as soon as possible and ideally prior to the Examination Period as you will not be able to receive your provisions at the main exam venue).
Firstly, double check that your name does not appear on the seating plan. The lists are in candidate number order.
For examinations at Olympia London, you must report to the 'Help Desk' in the foyer area of Level 3 with your KCL ID card and complete an 'Unregistered’ form. This desk will be manned for at least 30 minutes prior to the start of the examination and you advised to go there as early as possible to ensure that you are able to start your exam on time.
For examinations in the Lindley Hall at the Royal Horticultural Halls, you should approach the doors to the exam hall and ask the invigilators present to direct you to the Unregistered Desk, which will be manned for 30 minutes prior to the start of the examination.
For all other venues you should inform the invigilator as soon as they open the door to allow you to enter the room. Unregistered candidates without a valid KCL ID card will not be permitted to sit the examination and will be sent to their Academic Centre.
You must take your KCL ID to all examinations as proof of both your student status at King’s College London.
Your name will not appear on the examination seating plan so you must follow the procedure above. Your examination script will only be marked at the discretion of the Chair of the School Board of Examiners or Head of School. On the day of the examination, the member of staff at the 'Unregistered desk' will not be able to deal with queries regarding why you do not appear on the seating plan. You must take this up with your Academic Centre after the examination. An unregistered candidate without a valid KCL ID card will not be permitted to sit the examination and will be sent to their Academic Centre.
What are you allowed to have with you in the examination hall?
Before the examination
What should I do once I enter the examination room?
- ensure your mobile telephone is turned OFF;
- take your seat quickly and in silence;
- place your KCL ID card on your desk next to the desk number;
- remove pens and pencils that you need for your examination from your pencil case and place the pencil case on the floor underneath your desk;
- place items of value inside a clear plastic wallet (available for sale at external exam venues), seal it and place it on the floor underneath your desk;
- check that you have the correct examination paper in front of you;
- listen to and comply with the instructions issued by the Invigilator;
- not talk, other than to an invigilator;
- not write anything other than your candidate details on the examination stationery;
- not turn over the question paper until told to do so.
When can I start writing?
At the appropriate time the invigilator will announce the time and advise you that you may start writing. No time checks will be issued throughout the examination.
During the examination
Can I go to the toilet during my examination?
Can I take my examination question paper with me at the end of the examination?
Can I leave an examination early?
You can only go to the toilet after the first 75 minutes and before the last 15 minutes of your examination. You should listen carefully to the instructions given at the start of the examination as the procedure may vary depending on the exam venue. You will always need to take your student ID card with you though.
Please be aware that a record will be kept of students leaving the hall during the examinations and those making frequent visits to the toilet may be required to apply for Personalised Assessment Arrangements. If you have a medical reason why you need to make regular visits to the toilet you should make an application to the Personalised Assessment Arrangements Committee in good time.
Can I leave the examination room and return?
You may not leave your examination during the first 75 minutes or the last 15 minutes but you can leave at anytime in between. You should listen carefully to the instructions given at the start of the examination as the procedure for leaving early may vary depending on the exam venue. Please note that once you have left the examination room you will not be allowed to re-enter.
What do I do if I have a question during my examination?
No. Once you leave the room unsupervised you are not permitted to re-enter.
Will time intervals be announced during my examination?
You should raise your hand and wait for an invigilator to come to you. Do not leave your seat unless you are leaving the examination early.
If you have a query in regards to the exam paper then you will be given a form to record your query for consideration after the exam. Please note that queries will not be dealt with during the examination.
What happens if a fire alarm sounds during my examination?
No. The invigilator will announce the time at the start of the examination. It is your responsibility to keep a track of the time.
The end of the examination
Examination question papers are not to be removed from the exam halls. All examination papers must be handed inside your exam script envelope, along with your used answer books. The removal of unauthorised question papers or examination stationery will result in disciplinary action.
Where can I do rough work?
Any rough work must be done on the answer books provided. Anything that should not be marked by examiners must be crossed through before handing your script in.
Can I take any rough work with me at the end of my examination?
No, all examination stationery must remain inside the hall. Any answer books that have any writing in or that cannot be used again must be handed in as part of your exam script. The removal of unauthorised question papers or examination stationery will result in disciplinary action.
What do I do when my examination has finished?
The invigilator will announce the end of the examination and you must stop writing immediately. You must check that your candidate number and desk number are written clearly on all examination stationery that you have used and that you have completed the relevant sections of the green coversheet.
It is your responsibility to ensure that all examination booklets are tied securely inside the green coversheet with the string provided.
You must remain in silence in your seat until your script has been collected and the invigilator has instructed you to leave.
You must collect your belongings and leave the building/vicinity immediately. There should be no talking until you are clear of the examination room.
Illness and mitigating circumstances
How do I withdraw from an examination?
Used wrong candidate number
What do I do if I realise that I wrote my candidate number incorrectly
on my exam script?
You should contact your Academic Centre or equivalent as soon as possible to make them aware of your error. Please always check your candidate number carefully before entering the exam hall.
Lost student ID card and/or other property
What do I do if left my student ID card in the exam hall?
What do I do if I left some of my property in the exam hall?
Many student ID cards that are left on exam desks are found by the invigilators and handed to the Head Invigilator for safe-keeping. They will be kept at the exam venue for as long as that venue is being used so you can come to the venue and ask an invigilator to check whether your card was found. It is not possible to find out via phone whether your card is there.
If you are unable to return to the venue then please ensure that you take another form of formal photo ID to any remaining examinations or seek a replacement ID card from the Compass. Please note that other students CANNOT collect your card on your behalf.
At the end of the exam period, any uncollected cards are sent to Student Services.
Many items of personal property are found by the invigilators and handed to the Head Invigilator for safe-keeping. They will be kept at the exam venue for as long as that venue is being used so you can come to the venue and ask an invigilator to check whether your property was found. It is not possible to find out via phone whether your property is there.
At the end of the exam period, any unclaimed property will be sent to the central lost property office located at the Strand Campus.
When will my examination results be available?
Examination results and final degree classifications will be made available on Student Records as soon as is feasible after the meetings of the Programme and School Boards of Examiners; for the May exam period, this is likely to be in early July. Notification that your examination results are available will be emailed to you by the Assessments & Records Centre along with information on your progression and details of any resits granted to you.
The university is unable to provide confirmation of your results before the School Board of Examiners has met and the results have been ratified. Please do not contact the university or the department asking to be told your results over the telephone; Data Protection restrictions do not permit staff to disclose your results in this way.