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About Student Services



Our new platform has launched

Introducing Student Services Online

Our new platform called Student Services Online is live!

It’s now quicker and easier for you to find the answers to your questions about our student services (for example, accommodation, housing, finance, disability support). 

If you can’t find the information that you need, you're able to contact us for support directly in the platform. Students with King's login credentials are able to access enhanced features.

Student Services Online replaces ‘Student Support Online’, which you may have used previously.


Effective resolutions to enquiries

 Every time, for every individual

As the university's central support service, we offer a broad and comprehensive range of practical information, guidance and documentation (including replacement ID cards).

  • Student Services is staffed by Student Services Officers
  • We are your first stop for all information, guidance and documentation
  • We ensure that your enquiries are effectively resolved
  • All Student Services desks have an allocated private space, so you can speak to us in confidence if you need to
  • We bring services from across the university to you by hosting drop-in sessions
  • We work closely with services across the university to provide you with specialist support when required

We understand that every student is an individual, so whilst many students will approach us on several areas of support, we are here to help you with any questions you have on any subject - Student Services is designed around your needs.

If we can't support you directly, as experts on the university we are best placed to help direct you through the other services across the university to find you the most effective help.

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