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About Student Services



The Compass has changed to Student Services

 Better service. Simpler name.

We've heard your feedback and we understand how difficult it can be to discover and access the vast range of student services on offer at King's.

To make things simpler, quicker and to support you in making the most of your experience in King's, we've created a single point of access for all enquiries relating to King's services that cover:

  • Information (including academic/university administration)
  • Advice
  • Health
  • Wellbeing
  • Sport

Follow @kclstudent the official student account.

Effective resolutions to enquiries

 Every time, for every individual

As the university's central support service, we offer a broad and comprehensive range of practical information, guidance and documentation (including replacement ID cards).

  • Student Services is staffed by Student Support Officers
  • We are your first stop for all information, guidance and documentation
  • We ensure that your enquiries are effectively resolved
  • All Student Services desks have an allocated private space, so you can speak to us in confidence if you need to
  • We bring services from across the university to you by hosting drop-in sessions
  • We work closely with services across the university to provide you with specialist support when required

We understand that every student is an individual, so whilst many students will approach us on several areas of support, we are here to help you with any questions you have on any subject - Student Services is designed around your needs.

If we can't support you directly, as experts on the university we are best placed to help direct you through the other services across the university to find you the most effective help.

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