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APPOINTMENTS

Everyone who would like to access the Counselling Service has an initial appointment to assess level of need. As a result of this, students may be referred for further sessions - these can be either individual or group. Guided CBT or psycho-educational groups may also be suggested.

The counselling service is very busy with requests for individual appointments. Once you have registered, we will send you an appointment as soon as possible. We will aim to see you within 4-6 weeks of applying to the service. If you have not heard from us or feel that your situation has worsened please do contact us. In addition, we offer short, twenty minute same-day appointments  with a mental health advisor if you would like to talk through an issue that is worrying you. Please note that these sessions are not suitable if you are in crisis or feel unsafe, in which case we would recommend that you see your doctor or go to your local NHS accident and emergency department.

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Apply for an appointment

To arrange the first appointment please click on the link below to go to our initial simple application form. It will be sent automatically to the counselling service administrator only who will then forward you a full online registration form and questionnaire. These forms are confidential and help us offer you a suitable appointment at a convenient time and location, if possible.

Please note: Full registration forms are usually sent out the next working day after your initial application for an appointment.

Click here to go to the Counselling Application Form

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What can I expect from an initial appointment?

The purpose of the first session is to consider the problem you have come with and think, with the counsellor, about a way forward. The counsellor may suggest a second appointment if more time is needed for assessment. Students may like to consider joining a longer term therapy group and this would be discussed during the assessment meeting if appropriate.  Students joining therapy groups are usually offered longer-term support e.g. for a term or an academic year.

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Follow-Up appointments

Counselling sessions are 50 minutes long. The Counselling Service typically offers 4- 6 sessions of individual counselling. Longer term support can be available with the associates or counsellors in training.

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Late arrival

If you know that you are going to be late for the beginning of your session, please email your counsellor. If you cannot contact your counsellor, then please contact our administrators on 0207 848 7017. Your counsellor will wait for your arrival and you will be seen for the remainder of your session.

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Cancellation

If we need to cancel or change your appointment, we will give you as much notice as possible and will offer you another appointment. If for any reason you have to cancel an appointment please let us know as soon as possible. At the busiest times of the year there are always students needing to be seen. If we know that you are not able to attend we can rearrange your session as well as see another student.

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Non-attendance

We recognise that it may be difficult for you to keep your first appointment. However, if you do not attend and still wish to be seen, it will be your responsibility to contact us to make another appointment, and it may mean having to wait.

If you are already seeing one of the Counsellors, please get in touch with them to confirm or cancel any further appointments you have made.

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Group sessions

After your initial assessment, it may be suggested that you work in a group, rather than in one-to-one counselling. Groups provide a good environment in which to learn about yourself and how to relate to others. They offer a microcosm of relationships outside, whilst providing a safe, supportive environment.

  • We offer a range of groups and workshops during the year at Guy’s Strand and |Waterloo campuses  These typically require a one and a half hour commitment per session.
  • During the academic year, we will also be running seven long-term analytic groups throughout the whole academic year. These include specific postgraduate and older student groups.

More information about all group sessions can be found via this link.

Your counsellor will let you know more about these groups if you are interested and if he/she feels you would benefit from joining a specific group. Alternatively, if you have not already seen a counsellor, you may still apply to join any of these groups, and should apply for an appointment as above.

Apply for an appointment via this link

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