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Student Services

Postgraduate Taught Experience Survey FAQs

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How do I access my survey?          

Answer

Individual survey links will be sent to all eligible students’ King’s email accounts. Simply click on the link to access your survey.

I can't find my email with the unique link

Answer

You can also visit the website link below, but that link will not auto-populate the login details:

https://kings.onlinesurveys.ac.uk/ptes-2019

Your username will be your King’s email address in the format name.surname@kcl.ac.uk, and your password will be your student ID number, as printed on your ID card. This is usually 7 digits long. If the number starts with a zero, the zero does not need to be entered.

Students in the Department of Defence Studies may need to use their personal email address as their username.

Can I start the survey, leave
and come back later?

Answer

Yes, but only if you click the “Finish later” link (present at the bottom of every survey page) while you are in the survey. If you close the window and
end your browser session/ log off completely without completing the finish
later option you will not be able to complete the survey.

When is the submission deadline?

Answer

The deadline is deadline is 14 June at 23:59. After this date it will not be possible to complete the survey. We would recommend completing it in good time to avoid narrowly missing the deadline.

Is the survey anonymous?

 Answer

Yes, the results of the survey are anonymous. Your individual answers will not be shown, nor will your name be associated with any of the comments you make. Data will be aggregated, e.g. at faculty and department level.

Is the survey compulsory?

 Answer

No, the survey is not compulsory. All student surveys at King’s are optional. Members of staff may encourage you to fill out the survey, but you are not obliged to tell them whether you have done so. This is because all student surveys at King’s are anonymous.

 If you have other enquiries not covered by these FAQs please email studentsurveys@kcl.ac.uk

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