Updated: 14 March 2022
Our A-Z guide for students and staff includes information about being on campus, the facilities available and the protocols in place.
The information in this guide reflects the latest guidance in place on our campuses in line with the latest UK Government guidance.
Looking for risk assessment information? See the Coronavirus (COVID-19) Sharepoint site
- Wearing a face covering (unless you’re exempt) is recommended in our teaching areas, libraries and crowded areas and in offices when you’re moving around or sitting directly next to or opposite someone.
- You should continue to take a COVID test regularly if you are coming to campus either using KCL TEST or a lateral flow home test.
- If you test positive, complete the King’s self-reporting form and please stay at home and avoid contact with other people. Do not come into work or onto campus. Please see the advice on the GOV.UK website.
- We encourage you to have the vaccination if you haven’t already as it helps to reduce the risk of you getting seriously ill with COVID.
- Keep washing or sanitising your hands regularly
- Use the disinfectant wipes provided to clean desks, chairs and shared equipment before and after use
- Coughs and sneezes should be covered by your elbow or with a tissue and disposed of immediately. Then wash your hands.
See also: Coronavirus Contact Tracing Privacy Notice
You need your King's ID card to access our buildings.
Please speak to Reception if your ID card is not working, you have lost it or you are a new joiner.
Weekday and weekend building opening hours can be found here in the return to campus section.
For maintenance, cleaning, fixing broken items, room set ups, signage and more contact the Estates & Facilities Service Desk on firstname.lastname@example.org or +44 (0)20 7848 3456, open 24 hours a day.
Our cafes and restaurants are open for eat in and takeaway, for locations and opening times see the King’s Food intranet page. You can also use our Order Ahead app at New Hunt's House and Franklin Wilkins cafes.
Please use hand sanitiser before touching any of items or produce.
UPAY – register for a UPAY account and use it to pay for food and drinks via your mobile phone or King’s ID in all our catering outlets. You’ll also earn loyalty points and have access to exclusive benefits and promotions. To register for UPAY, visit internal.kcl.ac.uk/upay
Campus Ambassadors across our sites, inside and outside our buildings are there to help us all to keep a healthy campus.
Although we each have a personal responsibility to look after our own health and that of others, Campus Ambassadors are there to gently remind us about the guidance in place on our campuses and help with any questions you may have.
Our cleaning regime includes regular cleaning of general circulation areas, lift buttons, handrails in communal areas, door handles and high touch points in washrooms and communal kitchens.
Hand sanitisers are available at entrances and throughout our buildings.
Disinfectant wipes are available for you to clean kitchen surfaces, desks and study areas before and after use.
Please leave desks and workstations clear at the end of the day to make it as easy as possible for our cleaners to clean them.
We recommend you to wear a face covering unless exempt in all common areas and student spaces across the university.
Computer rooms/study spaces
We recommend you to wear a face covering unless exempt in these spaces.
Students are asked to clean the desk, chair and computer after use, using the sanitising wipes provided in the room.
The Digital skills hub is full of information and guides to help you use Microsoft Office applications and other technologies, hold hybrid meetings, store documents, run webinars and online interviews. Visit the hub for details of everything available.
You will need your King’s ID badge to access our buildings.
Where possible there are clearly marked one-way routes in and out of our buildings and clearly marked entrances and exits.
Doors will be left open to increase ventilation where it is safe and appropriate to.
Fire doors will be kept closed in line with emergency protocols.
Contact the EDI team for support to ensure local plans have been assessed for impacts to the community and that an appropriate approach is being taken.
Clean any shared equipment with a disinfectant wipe before and after use.
Meetings or events can be held in person on campus.
Wearing a face covering unless you are exempt is recommended and we would ask attendees to take a COVID test before they come to campus.
If you are planning an event, the Meeting Guidelines will support and help you create your next event or conference including event organisers responsibilities and guidance. To further support event managers, please use this Covid risk mitigation template
More information on booking events is available on the intranet.
Students and staff should follow the guidance in place at the venue. In the classroom we recommend you wear a face covering unless exempt.
We recommend students and staff to wear a face covering unless you are exempt in crowded corridors, classrooms, libraries and common areas.
Spare face coverings are available at receptions and in classrooms.
In offices we recommend you to wear a face covering (unless you're exempt) when you’re moving around or if there is someone sitting directly next to you or opposite you.
If you work or study in an environment where PPE is deemed necessary through a risk assessment (largely in clinical or some lab settings), you should use the PPE in that environment.
Staff who work in embedded spaces in NHS Trusts’ should follow the local guidance in place.
If you are exempt from wearing a face covering inclusive campus badges are available from receptions, libraries and residences and KCLSU hubs. The badges available are:.
- Exempt from face coverings
- I sign BSL
- I’m a lip-reader
As detailed on the GOV.UK website exemptions include (but not limited to):
- Children under the age of 11 (The UK Health Security Agency does not recommend face coverings for children under the age of 3 for health and safety reasons)
- People who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
- People for whom putting on, wearing or removing a face covering will cause severe distress
- People speaking to or providing assistance to someone who relies on lip reading, clear sound or facial expressions to communicate
- To avoid the risk of harm or injury to yourself or others
- Police officers and other emergency workers, given that this may interfere with their ability to serve the public
Students are asked to try to resolve their queries by contacting their faculty/department in the first instance.
Please contact reception if a first aider is needed.
If you are a first aider and going to be on campus, please add your name to the noticeboard in reception when you arrive.
In the event of an evacuation, you should leave the building using the nearest safe exit point regardless of the COVID-19 directional signs and follow the direction of fire marshals. Once outside you should move away from the buildings as quickly as possible.
The name of the Evacuation Controller will be displayed at the main entrance to each building.
New evacuation procedures are displayed in all buildings.
Staff coming to campus need to complete fire safety training as we all need to understand the importance of ensuring that everyone evacuates in the event of a fire. There are two modules that need to be completed:
Fire Safety Awareness e-learning module - This provides the basic information about fire safety and acting as an evacuation marshal. This needs to be completed every two years and reminders are sent when you need to re-take the course. This course is being revised to include basic information about acting as an evacuation marshal. Faculties and Directorates will be contacted regarding roll-out once the new course is published.
Skillsforge Teams training - This builds on the basic information and includes scenario based training on evacuation. If you have completed this training within the last 12 months you will not be required to do it again.
King’s Sport gyms are open and BeActive is available for students and staff. See the King's Sport website for information on what's on and member safety guidance.
There are a number of HyFlex teaching rooms across the Strand, Waterloo, Guy’s and Denmark Hill campuses. There is a large mobile screen with high-quality camera, microphone and sound bar in each room, allowing some students to be taught online and some face-to-face, simultaneously. HyFlex will be used for modules across participating faculties and you will have been notified within your faculty if taking part.
More information for students can be found in the KEATS student guidance.
Full guidance and support for academic staff on how to use HyFlex can be found on KEATS.
Washing your hands regularly for at least 20 seconds with soap and water is the best way to help reduce the spread of infection.
You should avoid touching your face and touching your face covering.
Coughs and sneezes should be covered with a tissue or your elbow. Tissues should be disposed of immediately, followed by washing your hands.
Hygiene products such as wipes/disinfectant, hand sanitisers and floor tape to mark safe distancing and any relevant signage will be provided by the Estates & Facilities team.
Some people may be exempt from wearing a face covering or from some of the other measures in place. If you would like to let others know without explanation, the following badges are available for you to pick up from campus receptions, libraries and residences.
- Exempt from face coverings
This might be because of a physical or mental illness, impairment, or disability. You should not ask for the reason why the wearer is exempt.
- Priority lift access
Please let someone wearing this badge into the lift before you. Some disabilities are invisible; we cannot assume someone’s ability to use the stairs based on their appearance.
- I sign BSL
Someone wearing this badge can communicate with you through British Sign Language. They may also be unable to hear you, especially if you are wearing a face covering.
- I’m a lip-reader
Someone who is wearing this badge may not be able to understand you if you are wearing a face covering. Take a look at these tips for communicating with a face covering.
Who are the badges for?
The badges have been designed for members of the King’s community. This includes all staff, students and visitors.
Do I need to prove that I need the badge?
No, you do not need to provide any evidence or paperwork to have any of these badges.
Where can I get a badge from?
You can collect any of the badges from a King’s main building reception, KCLSU helpdesk or from a Campus Ambassador.
How many badges can I have?
You can have one of each of the badges if you need them.
Can I remove my face covering to speak to a lip reader?
Yes, you can remove your face covering to speak to someone who relies on lip-reading, clear sound or facial expressions to communicate. When removing a face covering, stand back to 2m+ to do so.
Why are some people exempt from wearing a face covering?
There are some circumstances where people may not be able to wear a face covering. Please be mindful and respectful of such circumstances, noting that some people are less able to wear face coverings, and that the reasons for this may not be visible to others. This includes (but is not limited to):
- people who cannot put on, wear or remove a face covering because of a physical or mental illness or impairment, or disability
- where putting on, wearing or removing a face covering will cause you severe distress
- if you are speaking to, or providing assistance to, someone who relies on lip-reading, clear sound or facial expressions to communicate
More information about face coverings and exemptions can be found on the UK Government website.
I have a disability, where can I get more support?
If you are a student, you can contact the Disability Support Team, or visit the King’s Disability Support webpages.
If you are a member of staff, visit the HR Disability Guidance webpages.
Staff and Postgraduate students are invited to join Access King’s, the staff disability inclusion network.
The Service Desk provide 24 hour support and can be contacted on 0207 848 8888 or email email@example.com.
Alternatively, visit the Campus TechBars on our campuses.
Union Shop in Bush House Arcade is open 10.30 – 17.30 Monday – Friday. The online store is open 24/7 - https://www.kclsu.org/shop
Information on study spaces is available here.
KCLSU bars and cafes - information and opening times
Everyone should wash their hands for at least 20 seconds with soap and water before handling equipment and food in the kitchen.
Dirty crockery and cutlery must not be left in the kitchen, communal areas or on desks. Please wash them up or put them in the dishwasher if there is one.
Paper towels are available to dry your hands and crockery/cutlery and can be disposed of in the bins provided.
Risk assessments including COVID-19 mitigation will be carried out for activities taking place in laboratories. Students and staff using the laboratories should follow the recommended guidance based on the risk assessment.
Libraries are open at each campus; we recommend students and staff to wear a face covering unless you are exempt when you are using our libraries. Please note, eating is not permitted in our libraries.
The Foyle Special Collections Library and Archives Reading Room are currently open for King’s students and staff, as well as external visitors by appointment only.
For more details about using the libraries, please read How can Libraries & Collections support me throughout my studies at King's?
Priority must be given to individuals who cannot use the stairs and to those transporting heavy goods and materials.
- Priority lift access badges are available from reception if you would like to let people know you are not able to use the stairs. Please let someone wearing this badge into the lift before you. Some disabilities are invisible; we cannot assume someone’s ability to use the stairs based on their appearance.
Signage will show if stairs are ‘up’ or ‘down’ only, or ‘Keep Left’ or ‘Keep Right’.
The following precautions should be applied if you are having a meeting in person
Small and large meetings/ 1-2-1 sessions
- Meetings should be booked into rooms that are easily able to accommodate the capacity of the meeting. Do not overfill a meeting room by bringing in additional chairs (this can affect the ventilation in the room and negate it as a control measure).
- Avoid colleagues sitting close together.
- Meetings should take place in a well-ventilated room.
- The meeting space must have adequate ventilation. Where the ventilation is manual, all windows should be open and remain open during the meeting and for an hour after the meeting.
- Everyone in the meeting is expected to wear a face covering unless they are exempt.
- If there is a meeting room table in the space, this must be wiped down before and after the meeting. Please ensure you are able to locate the nearest wipe pod to the meeting room.
- Hand sanitiser should be used.
- At this time, food in small meeting rooms is not permitted
- Staff are expected to test twice a week if they are coming to campus and confirm if asked a negative result within 48 hours of the meeting.
- Large meeting rooms should not be used back to back if at all possible, to allow time for ventilation. Where possible ensure a 10 – 15 minute gap between meetings would be sufficient
- A list of those in attendance must be kept for at least 14 days after the event in the case of any reported infection in order to facilitate on campus contact tracing.
- Food may be provided for large events (over 20 people). The catering areas must have sufficient space to allow people to circulate and individuals are advised to social distance (2m) if queuing . Whilst collecting food, individuals are expected to wear a face covering. Hand sanitiser stations/ hand sanitiser must be available.
Meetings should continue to be held online using Microsoft Teams wherever possible.
Meeting room etiquette:
- Meeting rooms should be booked in advance.
- Be prepared to vacate the room if you have not booked it.
- Cancel your room booking if your plans change.
- Clear the meeting room after use.
- Wipe any surfaces or shared equipment in the room after use.
- Leave the meeting room a couple of minutes before your booking ends, to allow others to get in and set up
- Where the ventilation is manual, all windows should be open and remain open during the meeting and for an hour after the meeting.
Signage shows the circulation routes within the buildings with one-way routes where possible. This is to help manage movement.
Entrances and exits are clearly marked.
If you are using a lift, please give priority to those who cannot use the stairs and for the transport of heavy goods and materials.
Signage will show if stairs are ‘up’ or ‘down’ only, or ‘Keep Left’ or ‘Keep Right’.
The NHS COVID Pass is an official record of your COVID-19 vaccination status or a negative test result. To use the NHS COVID Pass you will first need an NHS Number - you must be registered with a GP to get your NHS number. Information on the NHS COVID Pass can be found here.
The NHS COVID Pass may be required for entry to some external venues such as nightclubs and may be required for entry to some KCLSU venues or events. It will not be a requirement to come onto campus or enter the university buildings for work, studying or King’s run events on campus.
Please be considerate of others using the space.
In offices wearing a face covering is recommended (unless you're exempt) when you’re moving around or someone is sitting directly next to you or opposite you.
Use the disinfectant wipes provided to clean desks and shared equipment after use.
If you are sharing a desk with others, make sure you leave it clear at the end of the day. Equipment and leads should be left for the next person using the desk.
Try to keep the noise level down when you are on calls or chatting to avoid disturbing others.
Keep confidential material out of sight.
Parenting rooms are available on our Denmark Hill, Guy’s, Strand, St Thomas' and Waterloo campuses. The rooms include nursing chairs, fridges, sterilising facilities, baby changing facilities, kettles and hand sanitising products. More information can be found here.
Clinical grade PPE is not required to be worn on campus but may be required in clinical settings for practice and clinical demonstration sessions; advice will be provided by programme teams.
If you work in an environment where PPE is deemed necessary through a risk assessment (largely in clinical or some lab settings), you should use the PPE in that environment but switch to using a face-covering when you remove your PPE and are inside a King’s building.
The following prayer rooms and chapels are open for prayer and reflection. Information can be found on the website
College Chapel, Strand campus
Chapel of Thomas Guy, Guy's campus
Hospital Chapel, St Thomas' campus
Quiet Rooms, Denmark Hill/Waterloo/Bush House campuses
Muslim Prayer Rooms, across campuses
Dharmic Prayer Room - Guy's campus - offers a space for our staff and students of Hindu, Sikh, Jain and Buddhist faiths.
You should wash your hands or sanitise your hands before and after using printers and use a disinfectant wipe to clean it after use.
Refill the paper tray and ink if it has run out.
Receptions are manned during building opening hours.
Reception desks are fitted with protective screens and hand sanitisers and spare face coverings are available in reception areas.
Students and staff should complete a individual risk assessment before coming to campus and if their circumstances change.
In line with the current Government guidance, we do not ask students and staff to physically distance on our campuses, however, we may need to re-introduce this alongside other mitigations if there is a change in circumstances.
Security is provided 24/7 across the university by King's staff who are here to help students and staff.
Information and how to contact security is available here.
Showers in our buildings are available for you to use.
Risk assessments including COVID-19 mitigation will be carried out for activities taking place in teaching laboratories. Students and staff using the teaching laboratories should follow the recommended guidance based on the risk assessment.
We recommend students and staff to wear a face covering in classrooms unless you are exempt.
Please use the disinfectant wipes provided to clean your desk/chair on arrival and before leaving the classroom.
Students and staff who do not have coronavirus symptoms (asymptomatic) should take COVID-19 tests twice a week, if you are coming to campus or living in our residences. Even if you are fully vaccinated you still need to take regular COVID tests.
Testing options available are:
KCL TEST (available on campus and in residences) - is a convenient, non-invasive PCR saliva test. See our webpages for information and where to pick up and drop off tests.
Lateral Flow home testing - this is a self-administered swab test. See our webpages for information and where to get a box of test kits.
If you test positive for COVID-19 you should stay at home and avoid contact with others. Do not come to campus. Please complete the King’s self-reporting form, so we can support you whilst you are self-isolating.
Students going on a clinical placement should speak to their placement lead to confirm which type of test is acceptable to the placement provider.
Toilet facilities, include gender neutral toilets are available on our campuses.
When you are using the facilities, please close the toilet lid before flushing and wash your hands with soap and water for at least 20 seconds before leaving the facility.
Where possible you should walk or cycle. If you do need to use public transport you must wear a face covering, unless exempt, in line with Transport for London guidance.
You should wash your hands or use a hand sanitiser when you enter any of our buildings.
Check your route, some transport operators have updated their timetables and changed bus routes.
Walk or cycle if you can. If you are using public transport, please check the guidance in place as this is not the same for all transport providers.
If you’re on public transport and you feel your safety is being compromised, make the choice that’s right for you, which may mean getting off at the next available stop and waiting for the next service or taking an alternative route.
More information on getting to campus is available on our travel webpages.
We encourage students and staff to have the COVID vaccine and the COVID booster as soon as you can. It helps to protect you from serious illness and may reduce transmission of the virus.
Throughout the pandemic, King’s has been working to a university-wide safety plan as part of our COVID-19 planning and safe campus assurance, in line with HSE, government and PHE guidance. A combination of measures is recognised as the best method of reducing the risk of COVID-19 transmission and this is what is reflected in King’s Safety Plan and associated guidance. Ventilation is one of a number of measures that should be used collectively alongside other measures in our safety plan (e.g. vaccination, regular testing, enhanced cleaning regimes, good hygiene, the use of face coverings particularly in congested areas).
Our university wide estate ventilation strategy uses a combination of mechanical and natural ventilation. This is not unusual for a heritage rich and diverse estate such as ours.
As the pandemic progressed and when ventilation and the introduction of outdoor air was identified in the government COVID-19 guidance as an important control measure, we undertook a programme to switch all mechanical air handling systems over to 100% outdoor air wherever possible. Where this is not possible, our buildings rely on natural ventilation by having windows open. Windows have been reviewed to ensure windows could be opened to allow outdoor air in, if required.
We have also installed air monitoring systems, based on risk assessments for those areas, as a further way to check that air handling and circulation is taking place as expected, and to enable mitigations to be put in place quickly if that is not the case. Mitigations may include reducing use or changing the use of a space.
Ventilation is constantly under review with planned preventative maintenance and remedial actions across our buildings where necessary and/or feasible. This is underpinned by regular BMS (Building Management System) checks by the Campus Maintenance Teams with specialist contracted support which has been brought in to further enhance our assurance approach to ventilation across all our campuses.
Ventilation in summary – what you can expect
- Regular BMS (Building Management System) checks by the Campus Maintenance Teams with specialist contracted support continues across all our buildings.
- Ensuring 100% fresh air wherever possible through whole building ventilation systems.
- Where this is not possible, having windows open and the installation of additional fan systems or other appropriate mitigations to further increase circulation of fresh air.
- Aligned to our overall safety plan and risk-based approach, all centrally timetabled teaching spaces, due to the high volumes of individuals coming in and out of the spaces throughout the day, have been assessed. Where a room has been identified as suitable for high volume use for teaching purposes, there is a poster outside indicating how the ventilation in that space is being managed to help staff and students know what to expect. Where windows are being used to increase airflow, this will be indicated on the poster.
- Any space proposed for teaching (i.e. high levels of utilisation by many individuals throughout the day) that has not been confirmed as having sufficient ventilation for that specific purpose, has been identified for alternate uses (i.e. for informal activity that involves lower levels of utilisation).
- Where a space is not being used for high volume teaching purposes and a poster is not displayed (e.g. office spaces, informal spaces) there are a number of practical steps that everyone can and should continue to take in addition to the measures already being taken at building level. These include:
- Opening the windows and doors to increase airflow
- Wiping down desks and touchpoints with the wipes available before and after use
- Washing hands regularly and not touching your face
- Wearing face coverings in crowded spaces
These measures should be used alongside vaccination and regular testing
During the colder months where natural ventilation is being used, users will need to wear appropriate warm clothing.
If you’re unsure about the ventilation arrangements in a particular space, and want some guidance on how to risk-assess the room for a particular activity or use, please email firstname.lastname@example.org in the first instance or contact your site Maintenance Manager
Ongoing enhancements to existing assurance measures: The university has committed to an additional ventilation survey for all spaces so that we can display the ventilation strategy for those spaces not being used for high volume teaching.
Non-King’s visitors are welcome on campus. They should follow the guidance in place on our campuses including wearing a face covering unless exempt. We encourage visitors take a COVID test before coming on to campus.
Connect to Wi-Fi: ‘Eduroam’ and log-in using your K number email (email@example.com) and password.
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