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Guidance for all

Updated: 30 July 2020

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General advice | Self-isolation | Further questions | Self-isolation reporting form | King's response to COVID-19

We can all help control the virus if we all stay alert. This means you must:

  • stay at home as much as possible
  • work from home if you can
  • limit contact with other people
  • keep your distance if you go out (2 metres apart where possible)
  • wash your hands regularly
  • Do not leave home if you or anyone in your household has symptoms.

More information on what you can and can't do is available on the UK Government website.

We encourage our staff and students to regularly check their KCL inbox and our coronavirus webpages for the latest updates, advice and answers to questions. 

Thank you to every member of our community for their patience and support and for all they are doing to look out for their students, colleagues, friends and family. 


What is the general advice for staff and students?

The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

For most people, coronavirus (COVID-19) will be a mild illness. However, if you have any of the symptoms above you must stay at home and arrange to have a test to see if you have COVID-19 – go to testing to arrange.


Self-isolating means separating yourself from others. Please see the NHS Guidance if you or a member of your household is displaying symptoms. 

  • You have symptoms or a test - self isolate for at least 10 days from date of test or onset of symptoms. If you still unwell continue to self-isolate until you feel better.
  • Living with someone who has symptoms or tested positive - self isolate for 14 days from date of positive test or when symptoms started. If you get symptoms keep self isolating and request a test
  • If told by test and trace to self isolate - self isolate for 14 days.

If you are self-isolating, you must:

  • Let your Personal Tutor, Academic Supervisor or Line Manager know 

What preventative measures can I take? 

Public Health England guidance recommends:  

  • Regular hand washing with soap and water for 20 seconds or use an alcohol-based hand rub or hand sanitiser  
  • Good personal hygiene  
  • When coughing and sneezing cover your mouth and nose with a disposable tissue. Throw the tissue into a bin immediately and wash your hands  
  • Avoid close contact with anyone who has a fever and cough  


What is good personal hygiene? 


  • Showering or bathing regularly 
  • Washing hands regularly and especially before handling food 
  • Washing your hair 
  • Brushing your teeth and cutting fingernails 
  • Washing your clothes and bed clothes regularly.  

If you are studying or working abroad, you should follow the same precautions and advice given by your host organisation or Government. 

Should I wear a face covering? 

In line with Public Health England (PHE) guidance we expect students and staff to wear face coverings in our buildings, unless medically exempt.

Face coverings must be worn on public transport and if you are a hospital visitor or an outpatient in England.

It is important to note that if you are in an NHS environment you are expected to wear a face covering at all times and follow their guidance.

Staff and students working in clinical and health care settings should follow the Partner Trust/Placement Provider guidance regarding the use of Personal Protective Equipment. 

Please note: All KCL staff who work in Trust buildings, including non-clinical academics, researchers and professional services colleagues, are expected to comply with the guidance and instruction given on entry to the buildings. You must

  • have your ID card ready at the entrance
  • wear a face covering and be prepared to wear a surgical face mask in public areas if you are asked to, these will be provided at the entrance

Have you had any confirmed cases? 

We are not able to comment on individual cases. Respecting patient confidentiality and the privacy of individuals is paramount. 

What should I do if I feel uncomfortable because I am experiencing threatening or abusive behaviour? 

We take all allegations of abuse and harassment very seriously. If any of you are a victim of a hate crime and feel comfortable reporting it immediately, we encourage you contact the Metropolitan Police on 999. Alternatively, you can report the incident to the Police online

If you are a student you can report any matters that take place within the King’s community to the Advice & Guidance team by contacting If you experience any threatening behaviour outside of King’s, please contact the police and the Advice & Guidance team who can support you with this. If you have suffered abuse and harassment or are worried that someone you know has you can also submit a referral through the Student of Concern process 

If you are a staff member, please consult the Dignity at King's pages which outline our policies and provide guidance on who you can talk to for formal and formal resolutions, as well as anonymous disclosures. If you experience any threatening behaviour, please contact the police. 

Are any King's students or staff self-isolating? 

We are not able to comment on individual cases. 


What should I do if I have an underlying health condition? 

If you have an existing long-term health condition and you are concerned, you should contact your doctor for advice. Students should speak to their personal tutor and staff should speak to their line manager. Staff can also contact occupational health to seek advice. 

If you have a long-term health condition and are concerned that you may have novel coronavirus (COVID-19), please use the NHS 111 coronavirus service.

King’s response to COVID-19


How is King's helping in the fight against COVID-19?

The King’s community of nurses, midwives, academics, scientists, medics and researchers are focusing on supporting the country’s response to the pandemic. Learn how King's is helping in the fight against COVID-19.


Further questions

Who can I contact if I have other questions that aren't covered here?

Please contact if you have any additional queries.