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New to King's

The CIO welcomes you to King's IT


Nick Leake, CIOI am delighted to welcome you to King’s College London. We know IT is an essential part of your university experience. We’re here to help you throughout your studies, so if you have any issues please do not hesitate to contact us.

In order to make your first few weeks as easy as possible, we have produced a list of useful links, which you can find below.

Nick Leake, Chief Information Officer


IT Essentials

To view and download the King's IT Essentials Z-Card, please click on the links found on the right hand side of your screen.

1. Get Started

1.1) IT @ a Glance

About IT at King's 

IT Policies

1.2) Register for Online Services

You will find a link in your enrolment email requesting you to complete your Registration for Online Services. 

1.3) Microsoft Office 365 Email

Access King's email in your browser

Download the Microsoft Outlook App for free on:

Further information on how to access and setup your mail in other applications can be found here

1.4)  E-Learning via KEATS and Virtual Campus

Access the KEATS Portal 

Students studying the following can click here to access Virtual Campus:

  • Biomedical Sciences
  • Dentistry
  • Medicine
  • Nutrition & Dietetics and Physiotherapy

1.5) IT Security

IT Security 


Self-service password reset 

Anti-virus software 

Make an encryption request

File transfers 

2. Get Connected

2.1) Wi-Fi

Find out how to connect to eduroam or The Cloud Guest Wi-Fi 

2.2) King’s App

Download the King's App for free on:

Access the App in your browser

2.3) Software Downloads

Free Microsoft software 

Available software licenses

3. Get Going

3.1) Student Computing Rooms

Locations and opening times 

3.2) PC Free

Find your nearest available student computer 

3.3) Bring Your Own Device

Connect your devices 

Free 24-hour laptop loans 

3.4) Printing

Follow Me Printing 

3.5) ChargeBox®


For assistance using the ChargeBox® please see a member of Library staff or contact the IT Service Desk on 020 7848 8888 or email

3.6) Microsoft Office 365 ProPlus

Free Microsoft software 

3.7) Microsoft Training


Video tutorials 

Training and skills development 

3.8) FREE Training - Free online video tutorials 

3.9) Microsoft OneNote

Video tutorials 

3.10) OneDrive for Business

OneDrive for Business 

Video tutorials 

3.11) Skype for Business

Skype for Business 

Video tutorials 

3.12) King's RemoteApp

King's RemoteApp 

Login - 

4. Get Together

4.1) Collaborate with Microsoft Products

Free Microsoft Office                  

5. Get Support

5.1) IT Service Desk Contacts


Call: 020 7848 8888 (dial the internal extension 8888).

Open 24/7, every day of the year. 

5.2) IT Self-Service

Login -

5.3) Service Status page

Bookmark this page for the status of key IT services 

5.4) King's IT TechBar

Available services and locations 

5.5) Lecture Capture and Audio Visual Services

Lecture Capture 

Audio Visual Services 

6. Get in Touch

6.1) Website

Visit and bookmark our IT homepage

6.2) New to King’s

Bookmark this webpage to access these useful links at your leisure.

6.3) IT News

Keep up-to-date with King's IT news 

6.4) Social Media

  • ‘Follow’ IT on Twitter 
  • ‘Like’ us on Facebook 
  • Visit us on Yammer - Join the 'IT News' and 'IT Service Status' group. 

6.5) Feedback

Your feedback is important to us. Please let us know what you think about King’s IT via an email to

You can also contact the IT Service Desk on 020 7848 8888 or They are open 24/7, every day of the year. 


New students

If you are a student and starting your studies here at the university, please visit our Student Services website for full details on getting your email and account details.


New staff

New members of staff who are starting a new role at the university should visit the Human Resources website for full details on being enrolled at King's. 

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