Skip to main content

Job id: 067649. Salary: £41,386 - £48,414 per annum including London Weighting Allowance.

Posted: 22 May 2023. Closing date: 11 June 2023.

Business unit: Students & Education. Department: Student Transition & Outcomes.

Contact details: Chinelo Igboayaka, Head of Student Outcomes.

Location: Strand Campus. Category: Professional & Support Services.

Job Description

About Us

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

​We are the Student Transition and Outcomes Department, who champion student success through meaningful collaboration with both students and staff to deliver a quality experience for students from all backgrounds. We work to address the sector-wide and institutional factors and barriers that contribute to lower rates of attainment, continuation and progression, and lead on the strategic development of student mental health and wellbeing, with a focus on students from underrepresented backgrounds and communities.

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.

About the Role

The Student Outcomes Manager (Attainment) will lead a change management approach to support the King’s community to effectively tackle structural inequality in education. The role will drive activity which contributes to the closing the attainment gap between BME and white students and will support the faculties in creating an equitable student experience.

This is an exciting opportunity for candidates looking to play a key role in fostering an inclusive culture at King’s and supporting the outcomes of underrepresented students, and who wish to utilise their skills and expertise in project management and stakeholder engagement to support an equitable student experience. This is an opportunity to grow your skills in change management, particularly with respect to changing organisational culture.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

This post will be offered on an indefinite contract.  

This is a full-time post, but we welcome applications from candidates seeking a flexible work pattern within our necessary service operating hours.

This is currently a hybrid working role with both work from home and on campus. The role will be based in our department, currently on the Strand campus*.*

Key responsibilities

  • Lead the Student Attainment team and have oversight of work supporting efforts to close gaps in attainment between BME and white learners.   
  • Lead a change management approach to supporting the King’s community to effectively tackle structural inequality in education. 
  • Support sponsors to play an active and visible role, grow local sponsorship and communicate the need to engage in work to address differential attainment. 
  • Monitor, analyse and scrutinize attainment data and create tools and methodologies that will inform best practices across the College.  
  • Plan communications and engagement activities for academic colleagues to support understanding of and buy-in for inclusive education. 
  • Collaborate with colleagues to develop training plans and plans to sustain change and support accountability. 
  • Work closely with members of the Attainment workstream and colleagues in academic faculties to create, monitor and review action plans. 
  • Work closely with What Works to monitor and evaluate the impact of attainment focused initiatives. 
  • Manage all attainment related projects, interventions and activities within the Faculties; ensuring a student-led approach to delivery.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

Skills, knowledge, and experience 

Please clearly address how you meet the essential criteria in your application, and where possible how you meet the desirable criteria as well.

Essential criteria  

  1. Understand how the lived experience of Black, Asian and students from other ethnic minorities is affected by structural inequality in higher education. 
  2. Experience of leading a team to deliver projects or events. 
  3. Experience of leading a programme or project to change the way people behave, think or act. 
  4. Experience of building relationships and bringing people from a range of backgrounds and teams together to deliver on shared objectives. 
  5. Experience of data analysis: measuring and impacting data .
  6. Ability to communicate complex information orally and in writing.
  7. Ability to use judgement to resolve complex problems. 
  8. Ability to analyse, interpret and request data to facilitate collaborative decisions and make independent decisions that have far-reaching and long-lasting impact.
  9. Ability to identify and manage the objectives, performance, and development needs of others. 


​****Desirable criteria  

  1. Educated to degree or foundation degree level 
  2. Experience of evaluating the impact of a project or programme 
  3. Experience working in a Higher Education Faculty or Department. 

Further Information 

Please submit a personal statement when applying for this vacancy, clearly setting out how you meet the essential criteria, as this is how we shortlist applications. Learn more about how we recruit, including tips on writing your application and supporting statement on our website:  

If you are a student or alumni of King’s there are resources from King’s Careers & Employability to support you in your application and interview. 

Interviews will be held using Microsoft Teams and will consist of competency-based questions linked closely to the essential and desirable criteria mentioned here. 

Although we have made improvements over the last number of years, our team is still under-represented in terms of staff from global majority ethnicities, LGBTQ+ identities, and from people with disabilities. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities. 

Interviews are scheduled to take place on w/c 26th June.