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Job id: 079529. Salary: £42,405 - £49,785 per annum, including London Weighting Allowance.

Posted: 21 November 2023. Closing date: 11 December 2023.

Business unit: King's Business School. Department: Prof Servs - King's Business School.

Contact details: Zoe Adams.

Location: Strand Campus. Category: Professional & Support Services.

Job description

King’s Business School asks challenging questions of business and wider society like: What is the meaning of work? Should business be more ethical? How can we measure productivity? What is modern slavery? Are AI and big data the future of finance?

King’s Business School (KBS) contributes towards answering these questions, changing the way business works whilst tackling the world’s major challenges for the good of the economy, the environment, society, and businesses everywhere.

King’s Business School is recruiting an Undergraduate Faculty Tutor to provide high quality, proactive academic and pastoral support to our undergraduate students.

We are seeking candidates with teaching experience or experience of supporting academic development in either a higher or further education institution. You will be highly organised, motivated, and able to work well in a team as well as independently with limited supervision. You will have a good understanding of the student lifecycle, safeguarding protocols, and experience of dealing with students who may be navigating complex difficulties, signposting to appropriate counselling and wellbeing services when appropriate.

The post holder will be the personal tutor for a set group of students, and will hold regular in-person and online meetings with these students. They will provide additional and structured support for undergraduate students’ studies, develop their understanding of our support mechanisms and services, and facilitate meaningful and quality conversations that will enhance their student experience. The collection and analysis of data pertaining to student engagement and success is also central to the role, as is the development of resources and processes to support this.

The role sits alongside a community of academic personal tutors who have responsibility for a certain number of undergraduates and our postgraduates. The post-holder will work closely with the Student Support Manager as well as a range of central teams. The role is part of our 6-person Student Experience team, which oversees student support, education enhancement and community engagement initiatives.

The role of Undergraduate Faculty Tutor is part of a pilot of professionalised personal tutoring, so is fixed-term, with the contract ending in August 2025. We may look to extend the role, based on the outcomes of the pilot.

This post will be offered on an a fixed-term contract until 1 August 2025

This is a full-time  post.

This is a hybrid role: the post-holder will spend a minimum of two days per week on campus, holding in-person student meetings and other associated activities.

Key responsibilities

  • Have responsibility for a defined group of students, providing them with holistic support to help them succeed in their studies. 
  • Organise periodic, structured meetings (both group and individual) with your allocated students.
  • Hold regular, bookable meeting times throughout the year for students to book one-to-one appointments to discuss their experience and any issues.
  • Maintain a GDPR-compliant record system for student engagement, identifying and addressing lack of engagement and raising concerns accordingly.
  • Provide pastoral support to students, referring them to specialist support services where necessary.
  • Identify students of concern and provide early intervention to avoid potential escalation routes e.g., misconduct, fitness to study etc.
  • Support students to engage in relevant co-curricular opportunities and future planning activities.
  • Using research on the student journey, take a proactive approach to student support, devising interventions and signposting students to resources and support which anticipate behaviours.
  • Act as a liaison between programme administrators and academic faculty to identify and discuss student concerns or success.
  • Work and coordinate with teams such as Careers & Employability, King’s Academy, Alumni, KCLSU to promote and engage students with their services.
  • Work closely with the central departments, such as Student Support and Wellbeing Services, and stay up to date with current policies and guidance from KCL, briefing colleagues of developments when necessary.
  • Provide references for your tutees when requested.
  • To be data-driven, adopting an evidence-based approach, utilising qualitative and quantitative data to evaluate success.
  • Provide periodic updates to relevant committees which demonstrate impact and progress.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

Skills, knowledge, and experience 

Essential criteria  

1.     Demonstrable experience of teaching or supporting the academic development of UK and international students in a Further or Higher Education institution, with an understanding of the current UK national situation in relation to higher education.    

2.     Knowledge of the academic literacy needs of students in further or higher education both in-person and online with an awareness of current trends, developments and technologies.  

3.     Experience of working in an advisory and pastoral care role, with relevant safeguarding training.  

4.     Experience of using initiative to address the concerns of students with flexibility, timeliness, and cultural sensitivity.   

5.     Proven commitment to provide a consistently high standard of service to stakeholders. 

6.     Experience of producing management information and reports.  

7.     Educated to degree level or equivalent  

Desirable criteria

1.     Experience and knowledge of data analysis and evaluation methods 

2.     Develop and implement strategies and services for supporting student development. 

3.     Mental Health First Aid certification or equivalent.