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Job id: 089806. Salary: £26,254 Per annum inclusive of London Weighting (£14.39 an hour).

Posted: 17 May 2024. Closing date: 31 July 2024.

Business unit: Estates & Facilities. Department: Cleaning - Central.

Contact details: Amy Turner or Judette Makieleka. css-recruitment@kcl.ac.uk

Location: Multi Campuses. Category: Professional & Support Services.

About us: 

King’s is a world class university at the Heart of London with an ambitious vision in making the world a better place. We place our students at the heart of everything we do.

Our security team is composed of friendly, dedicated female and male staff. As a member of the King’s Security team, we expect you to have a desire and determination to display world class customer service skills in supporting and working with fellow colleagues. Our security teams do much more than just protecting buildings,

 they are there to provide safety, support and help to everyone they come in contact with on a daily basis. Your interpersonal skills are equally as important in this role to be part of our security team.

About the role: 

The post requires you above all to display excellent customer care, a positive commitment to our students, staff, and colleagues in service improvements, demonstrate reliability, understanding and empathy, compassion, and the ability to demonstrate a proactive approach and a willingness to work as a team.

The role will cover a range of internal & external duties, including meeting and greeting students, staff, and visitors, safeguarding buildings through internal and external patrols, dealing with fire alarms, First Aid, and other emergency incidents, controlling access into the buildings, operating CCTV surveillance and other security systems.

As a King’s security officer, you will be expected to be smartly dressed in business attire uniform and you will be required to work shifts across any of our campuses. 

Benefits of this role include but are not limited to:

30 days Annual leave plus two wellbeing days

Travel Season Ticket Loan

Cycle to work scheme

Guaranteed rate of pension, ill health benefits and death in service insurance.

Discounts, cashback and vouchers on many other products and services, including: Costco, Discounts For Teachers, Health Service Discounts, STAR Card, Team London Bridge DealCard, and Totum. 

This post will be offered on an indefinite contract.

42 hrs per week on a rota basis.

About you: (the candidate) 

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

  1. Excellent communication (oral and written) and interpersonal skills - ability to work collaboratively with others and build effective relationships with internal and external colleagues and service users. 
  2. Valid Security Industry Authority (SIA) License. 
  3. Able to work independently as well as part of a team. 
  4. Flexible approach to working extra hours to cover operational demand  
  5. Able to interact with a diverse mix of staff, students, and members of the public. 
  6. Willingness to travel and work at different campuses across the King’s estate as required. 
  7. Willingness to do shift work, including nights

Desirable criteria

  1. A general knowledge of Microsoft Office and the internet  
  2. Experience of Security related work. 
  3. Experience of working within a 24/7 operational environment 
  4. Experience of working independently and making independent decisions 

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Please note we withhold the right to close this vacancy early if we receive sufficient applications