Skip to main content

Job id: 091306. Salary: £62,696 - £71,857 per annum, including London Weighting Allowance.

Posted: 19 June 2024. Closing date: 17 July 2024.

Business unit: IoPPN. Department: Education Support Team.

Contact details: Richard Barnard / Juliet Foster. /

Location: Denmark Hill Campus. Category: Professional & Support Services.

About us:

This is an exciting opportunity for an experienced and motivated senior professional services manager or leader to join the Institute of Psychiatry, Psychology & Neuroscience, King’s College London, to lead on the provision of all faculty academic administrative processes in support of our world-class education, including an established Undergraduate and Postgraduate programmes portfolio.

The Institute of Psychiatry, Psychology & Neuroscience (IoPPN) at King’s is ranked 2nd in the world for psychology and psychiatry (US News, Best Global Universities), and we are home to one of the world’s largest centres for neuroscience research. Based on the same site as the world famous Maudsley Hospital and King's College Hospital, students have the opportunity to work alongside world-leading scientists and clinicians.

About the role:

The role holder will lead on the provision of all faculty academic administrative processes in support of our world-class education Undergraduate and Postgraduate programmes portfolio. The role holder will join and lead the IoPPN Education Support Team to deliver an outstanding level of service and support all academic administrative processes; promoting a culture which places students and student support at the centre of all our activities. Working closely with the Dean of Education, the role holder is instrumental in supporting the IoPPN Education Strategy and facilitating our excellent research-led teaching provision.

This will be a key senior level role acting at the interface between the university’s Students & Education Directorate function, and the IoPPN- in our shared accountabilities for delivering the university’s strategic ambitions defined in Vision 2029.

We are seeking an experienced professional that has demonstrable experience of delivering an excellent student experience for programme portfolio management in a fast-paced and demanding subject area. The Education Support Team in the faculty is currently responsible for a portfolio of 2 x Undergraduate (and an upcoming third undergraduate programme to launch) as well as multiple Postgraduate-Taught education programmes including two highly successful distance learning MSc programmes.

Communication with diverse audiences and building collaborative relationships with key education delivery academics (and across King’s College London) is vital in this role. We are looking for a confident and self-assured individual with excellent communication skills, a good listener who works well with people from different disciplines and understands how to balance competing priorities. The successful post holder will be someone with demonstrable experience of building networks, managing a high performing team, motivating and influencing others.

Reporting to the Faculty Director of Operations, the post holder will have a dotted line to the Executive Director of Education and Students and be an active member of the Education & Students Functional Leadership Team of the university. The key responsibilities of this role are effective operational leadership over a defined portfolio of education and student professional services within the faculty. The postholder will have a responsibility to contribute to the health of education and the student experience within the faculty and across King’s.

As an Associate Director of Education, you will be deployed to work within the education function, across teams and other functions, engaging with a wide range of colleagues to ensure a positive student experience is delivered in line with university timelines and planned milestones for the IoPPN.

This is a full time post (35 Hours per week), and you will be offered an indefinite contract.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1.      Leadership and management skills working within a diverse and empowered team across a large faculty / education delivery unit

2.      Prior experience of providing education support in higher education OR acquired knowledge and understanding of issues in higher education services.

3.      Application of evidence-based analytical, creative, and constructive thinking for effective change management

4.      Ability to be deployed into a team and rapidly develop working relationship with key team members to deliver the needed objectives

5.      An ability to build, sustain and develop relationships at all levels, internally and externally, using persuasion and influence to achieve agreed objectives.

6.      Highly effective communication skills attuned to audience requirements and delivered in different formats.

7.      Ability to engage in collaborative working across the university’s  professional services, other faculties, academic and student communities, with a meaningful and visible commitment to Diversity & Inclusion policies and practices

8.      Experience of delivering high value-add services, delivering at pace with accuracy and to high-quality benchmarks.

Desirable criteria

1.      A good understanding of the breadth of education delivery in a health sciences /clinical-based Faculty

2.      Demonstrates a commitment to promoting equality, diversity and inclusivity for staff and students

3.      Experience of securing compliance with internal or external regulatory requirements

4.      Ability to act as a high-respect, high-challenge leadership partner.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages.

This post is subject to a Disclosure and Barring Service clearance. 

We are able to offer sponsorship for candidates who do not currently possess the right to work in the UK.