King's College London

About us

The Institute of Psychiatry, Psychology & Neuroscience (IoPPN) offers an intellectually stimulating environment in which to work, where staff are dedicated to the advancement of knowledge and learning, in the service of society. Across our three schools, we provide high-quality teaching, research and innovation across psychiatry, psychology and neuroscience.

The Education Support Team are looking for a Student Experience Officer to join the team and continue to improve the student experience of our students, from Undergraduate, Postgraduate (taught & research) to our online cohort of students.

Join us in our mission to shape the future of education and empower students through innovative learning and community experiences.

About the role

This role leads on a wide range of student experience activities in the Institute of Psychiatry, Psychology & Neuroscience (IoPPN). The role will support the Student Experience Manager in delivering a programme of student engagement (e.g. improving communication within the Faculty) as well as curriculum development activities (e.g. student feedback); cohort/network-building activities (e.g. social events celebrating student achievements, guest lectures and welcome/induction activities); and student partnership initiatives. The role will also work collaboratively on broader strategic objectives (such as community building).

This is a full time (35 Hours per week), and you will be offered an indefinite contract.

We operate a hybrid working policy. The successful candidate will work in our offices in Denmark Hill, for a minimum of two days per week. These days can vary, and also increase, based on operational need and events.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Excellent communication, interpersonal and influencing skills
2.  Excellent time management and prioritization skills
3. Experience of developing and implementing communications strategies using marketing, media, public relations or social media
4. Experience of medium – large scale event planning, execution and review
5. Experience in using a variety of communications channels, including e-communications and events bulletins, with proven ability to provide advice on most appropriate channels depending on context and user need
6.  Experience of motivating and engaging people, preferably students, in both a one-to-one and group setting, establishing meaningful and effective channels of communication

Desirable criteria

1. Professional qualification in communications
2. Understanding of the UK higher education system 

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's. We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

This post is subject to a Disclosure and Barring service clearance.