King's College London

THIS VACANCY IS OPEN TO INTERNAL APPLICANTS ONLY

About King's:

We are Timetabling Services. We are responsible for overseeing the delivery of student timetables and room allocations for all teaching across the college, ensuring the optimisation of space utilisation and the provision of a high-quality service to staff and students. This includes devising and implementing all associated business processes to ensure they are responsive and proactive, and driving a culture of service management and improvement that centres our students at the heart of the service.

We are part of the wider Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.

About the role:

The Senior Timetabling Coordinator will play a key role in the provision of a full academic timetabling service in support of our students and the Education Strategy. They will ensure that the requirements of the College are met through the optimisation of the teaching schedule and provide both first line technical and operational support for the College’s timetabling application.

This is an exciting opportunity for candidates looking to work in a fast paced administration department, and who wish to utilise their analytical and negotiation skills to provide a first class timetabling service to staff and students.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

This is a full time (35 Hours per week) post.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Support either the Timetabling Operations or the Timetabling Planning Manager in the supervision and co-ordination of cyclical business operations, identifying priorities and demonstrating flexibility throughout the cycle
• Co-ordinate day-to-day timetabling activity requests for faculty colleagues, providing responses as appropriate within agreed timeframes 
• Assist in the organisation of User Groups to support new systems and cyclical support, and the training of staff who use our services
• Coordinate the delivery of statistical reports and returns as required, assisting in the preparation of data for the purposes of modelling and planning
• Work flexibly as part of a team, supporting others in times of high-volume activity when the need arises
• Receive, investigate and resolve low-level issues and address service setbacks, exercising judgement and escalating to line manager where required.

Full details of the role and the skills and experience required can be found in the attached job description, which is provided at the bottom of the page.

Further information:

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers review your application, please take a look at our ‘How we Recruit’ pages.

Interviews are due to be held in the week commencing 21st July.