King's College London

About us

The Department of Informatics are looking to recruit a Senior Business Operations Officer who will have responsibility for delivery of services underpinning the business functions in the department which includes HR, finance, procurement, auditing, space, health and safety, and other general projects.

About the role

The Senior Business Support Officer works as part of the Informatics Business team to ensure consistent support and delivery of departmental operations by providing high quality and effective administrative support, in accordance with university and Faculty priorities, timelines and policies. In the delivery and coordination of administrative support, you will be responsible for utilising resources to ensure consistent and effective service delivery. You will provide guidance within the department business team and wider faculty business function to enable the team to provide a high level of customer support to relevant stakeholders.

The role holder will actively contribute to and help the delivery of the faculty’s business function. They will role model a culture of professionalism with a focus on providing responsive and timely customer service. The role holder will also share and develop best practice solutions with colleagues and coordinate the promotion of new ideas for better and more effective and efficient delivery of services. 

This is currently a hybrid role and the role holder will spend part of their working week on campus and part of the week working remotely

Information on the Department of Informatics and the Faculty of Natural, Mathematical, and Engineering Sciences can be found at the following links: 

https://www.kcl.ac.uk/informatics 

https://www.kcl.ac.uk/nmes

**Benefits  **

King’s provides an extensive and varied range of career-focussed training and on-the-job learning. We support staff to maintain a work/life balance, offer flexible working and parental leave opportunities, reduced membership rates for staff at gyms at three of our campuses, an Employee Assistance Programme which provides free, confidential advice on both home and work concerns as well as 27 days annual leave (plus Christmas closure days), an occupational pension scheme, season ticket loans and being part of the cycle to work scheme. Find out more at - www.kcl.ac.uk/hr/staffbenefits/index 

This is a full-time (35 hours per week) post, offered on an indefinite contract.  

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1.      Excellent IT skills, covering Microsoft 365 (including Office) and data management

2.      Excellent written and spoken communication skills, with a high standard of English

3.      Strong interpersonal skills, ability to interact with a wide variety of people in a professional and assured manner

4.      Strong organisational and time management skills with the ability to multi-task and balance competing priorities in a busy, pressured office administration environment

5.      Ability to work with and manipulate data with strong attention to detail and high degree of accuracy

6.      Experience of running budgetary and financial processes

7.      Experience of HR activity, including recruitment

8.      Experience of supporting process and system change

Desirable criteria

1.      Educated to degree level or equivalent

2.      Experience of working in a Higher Education environment

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages.