King's College London

About us

The Dickson Poon School of Law at King’s College London is one of the oldest law schools in England and recognised as one of the best law schools in the world. We are based in the East Wing of Somerset House, a Grade One listed building, on our Strand Campus.

This role is part of the Education Team in the Law Professional Services. We operate a hybrid working policy and you will be expected to spend a minimum of two working days per week on campus. 

About the role

The Senior Programmes Officer will sit in the Digital Education Team in The Dickson Poon School of Law.

This role will support the School’s online programme portfolio, of which there are currently three online programmes, with two new programmes starting in 2026.

Working in a fast-paced and digitally enabled academic environment, the postholder is responsible for managing complex queries, liaising with internal and external stakeholders, and supporting students from pre-enrolment to graduation and beyond.

A key part of the role involves working with KEATS (Moodle) to support online learning. This includes updating course pages, uploading learning materials, and supporting the design and delivery of online assessments and activities. The postholder will also lead on the onboarding of new students, working closely with central teams to ensure a smooth and engaging start to their studies, coordinating assessments and results processing, and maintaining accurate student data, and will organise and manage events such as inductions, graduation, webinars, and academic support sessions.

The role requires excellent communication and organisational skills, strong digital literacy, and the ability to manage competing priorities.

This post will be offered on an indefinite contract.

This is a full-time post – 100% full time equivalent.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience: 

Essential criteria

1. Experience in programme administration, with the ability to handle complaints and resolve service issues professionally. 
2. Strong organisational and time management skills, with the ability to manage multiple priorities and meet deadlines. 
3. Excellent attention to detail and accuracy in all aspects of work. 
4. Ability to work independently, take initiative, and contribute to improving processes and team efficiency. 
5. Strong interpersonal skills, with the ability to build effective working relationships and collaborate with a wide range of stakeholders. 
6. Excellent written and verbal communication skills, including the ability to draft clear and professional correspondence and documentation. 
7. Ability to interpret and apply regulations and policies, particularly in relation to assessment, progression, and student support. 
8. Highly proficient IT skills, including Microsoft Office (especially Excel), and experience using databases or student records systems (e.g. SITS). 

Desirable criteria

1. Degree or equivalent qualification or experience.
2. Experience of using virtual learning environments (e.g. Moodle) or content management systems.  
3. Understanding of data protection and confidentiality in a higher education context. 
4. Commitment to equality and diversity in the workplace.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.