King's College London

About us

King’s College London is one of the world’s leading universities. Founded in 1829, it is renowned for its excellence in research, education, and service to society. 

The King’s Institute for Artificial Intelligence brings together the best minds at King’s and beyond to accelerate the development of safe, secure and ethical AI that tackles major national and global challenge. King's experts are developing AI solutions for the climate emergency, economic growth, and the transformation of public services—from health and social care to justice and education.

About the role

The Senior Business Operations Officer provides high‑quality, proactive business and executive support to the King’s Institute for Artificial Intelligence. The role underpins the effective operation of the Institute across executive support, events delivery, and core business operations including finance, HR, procurement, governance, space, and health and safety.

Working independently and as part of a friendly and collegiate professional services team, the post holder ensures consistent, compliant and efficient service delivery in line with university and Faculty policies and priorities. The role requires sound judgement, strong organisational skills, and the ability to manage competing priorities while delivering responsive stakeholder support.

The post holder actively contributes to the continuous improvement of processes, sharing best practice and supporting innovation to enhance service delivery. They work closely with academic and professional services colleagues across the university and with external stakeholders to support the Institute’s strategic objectives and profile.

The role includes responsibility for day-to-day financial processes, coordination of executive and governance activity, and end-to-end operational support for a diverse portfolio of events and engagement activities. Flexibility is required, as the post involves occasional evening and very infrequent weekend work to support out-of-hours events.

This is a full time post (35 hours per week), and you will be offered an indefinite contract.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1.      Experience of working in higher education, research or a regulated environment.

2.      Experience of supporting business operations and providing executive support including servicing committees and diary management - acquired through substantial relevant work experience.

3.      Substantial experience of planning and supporting in‑person, online or hybrid events in a relevant context.

4.      Effective at working independently, and as part of a team, able to take own initiative and decisions with a proactive approach to problem solving.

5.      Excellent numeracy skills and experience of financial administration within policies and procedures.

6.      Proficient IT skills – in particular Microsoft Office 365 applications (including Excel, Word, PowerPoint, SharePoint, MS Forms & Power BI reporting) and experience of utilising digital technology in day-to-day work.

7.      Strong written and verbal communication skills.

8.      High levels of organisational ability and ability to maintain excellent accuracy and attention for detail when working to deadlines or across competing priorities

Desirable criteria

1.      Experience of process improvement or service enhancement that has made an impact

2.      Experience of using GenAI in a professional context.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages.

Interviews are due to be held on w/c 29th June 2026