King's College London

About Us

At King's Business School, our vision aligns with King's College London's ambitious goal of changing the world for the better. We offer a wide selection of undergraduate and postgraduate programmes, with sustainability at the heart of what we do. Join us in our mission to shape the future of education and empower students globally through innovative learning and community experiences.  

The Student Experience Team is a small, dynamic, innovative team, focused on reflecting and amplifying the student voice, and running high-quality events. 

About the role

The Student Experience Officer will provide administrative support for student experience and student voice initiatives. They will ensure our student voice mechanisms run effectively and reach their target audiences, and that our events are inclusive and memorable. For example, they will support with survey delivery and analysis, event planning and delivery and student voice activities.

Successful candidates will have excellent interpersonal skills, experience of supporting event delivery, and strong communication and digital skills. They will have knowledge of the issues affecting students in Higher Education and a desire to improve the student experience.

This is a full-time post (35 hours per week), and you will be offered a fixed term contract until 14/08/27 . This is a hybrid role. The post-holder will need to work at our Strand campus a minimum of 2 days per week. This may vary and increase subject to event delivery requirements. Some event delivery will require in-person, evening work.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

 Essential criteria 

1. Excellent time management and organisational skills 
2. Able to manage own workload and prioritise tasks in a busy work environment, managing multiple work-streams independently
3. Experience of supporting events on differing scale and prominence
4. Educated to degree level or equivalent, or has relevant work experience within the Higher Education sector
5. Strong verbal and written communication skills, and ability to adapt tone for a range of audiences (from students to academic colleagues
6. Good level of numeracy and digital skills (for example, Excel)
7. Ability to work on own initiative and as part of a team, being self-motivated and approachable

Desirable criteria

1. Strong understanding of the student lifecycle and experience of supporting the student journey

Downloading a copy of our Job Description 

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.  

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension. 

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination. 

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance. 

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible. 

Artificial intelligence (AI) is evolving rapidly, and we recognise its growing role in professional work. Applicants may use AI tools to support preparation of their application, for example to research the role or structure written responses. However, applications must reflect the applicant’s own work and experience. AI tools should not be used during interviews or assessment activities unless this has been agreed in advance as a reasonable adjustment. Further guidance on the use of AI in recruitment can be found here. 

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.  

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application. 

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

Interviews are due to be held on Monday 13 July.