King's College London

About us:

The Education Support Team is looking for a full time Programme Officer (35 hours) to offer high quality administrative support to undergraduate taught programmes within the School of Mental Health and Psychological Sciences (MHaPS) at the Institute of Psychiatry, Psychology and Neuroscience.

About the role:

The Programme Officer provides essential support to students and academics within this school and will work as a member of the wider programme administration team to ensure consistent management and delivery of taught provision. The Programme Officer provides a professional, supportive, responsive and personable service supporting processes across the student lifecycle, ensuring accurate and timely record management across multiple systems.

The Programme Officer will interact with a wide range of academic and professional services staff from across the Faculty and the University, ensuring that our stakeholders benefit from our services in a seamless and effective manner. The role reports to the Programme Manager with supervision from the Senior Programme Officer, and will work on a range of tasks including, but not limited to, supporting student and staff enquiries on a daily basis, timetabling, optional module selection, student registration, committee servicing, and attendance & engagement monitoring.

With support to develop a working knowledge of regulations and processes, the Programme Officer will have a keen eye for accuracy and detail.

Applicants should have excellent IT skills, and some experience of utilising virtual learning environments and/or student record systems would be advantageous. The position will be expected to support a varied and high-pace workload, demonstrating excellent organisation and flexibility, often across competing priorities in line with core university deadlines and requirements.

Comfortable with working relatively autonomously and flexible to change, this role will suit a motivated individual who is keen to commence or further their career in Higher Education administration.

This is a full time (35 hours per week), and you will be offered an indefinite contract. We offer hybrid working with two days on site at Waterloo and the rest working from home.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Excellent written and oral communication skills including the ability to draft documents and correspondence
2. Excellent organisation and time management skills
3. Strong numeracy skills and ability to analyse complex numerical data
4. Excellent working knowledge of Microsoft Office packages and the ability to work on new systems
5. Methodical, detail oriented and flexible in approach to work, comfortable with adapting to change, while maintaining a high level of accuracy
6. Ability to work with a broad range of stakeholders in a professional and assured manner
7. Proactive with the ability to work independently as well as delivering within a team
8. Curious, customer service oriented, with a commitment to personal accountability, continuous improvement, and driving own professional development

Desirable criteria

1. Degree level or equivalent qualification or experience
2. Experience in the use of databases, student records systems (such as SITS) and virtual learning environments
3. Prior experience of working in a customer facing environment

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information:

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Artificial intelligence (AI) is evolving rapidly, and we recognise its growing role in professional work. Applicants may use AI tools to support preparation of their application, for example to research the role or structure written responses. However, applications must reflect the applicant’s own work and experience. AI tools should not be used during interviews or assessment activities unless this has been agreed in advance as a reasonable adjustment. Further guidance on the use of AI in recruitment can be found here.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

Interviews are due to be held on July 7th 2026.