King's College London

THIS VACANCY IS OPEN TO INTERNAL APPLICANTS ONLY

About us

Estates & Facilities are the stewards of King’s extensive property portfolio that enables innovative teaching and pioneering research across five campuses in central London. Made up of over 1,000 talented staff with a wide variety of roles servicing our campuses and community; together we ensure that students and staff have the estate, space, and services that enhance their academic experience while preserving and future proofing our iconic estate as King’s approaches it’s bicentenary.

King’s Venues is the central events support service that helps bring events at King’s to life. The team works with a wide range of internal and external clients, such as faculties, departments, students, and external organisations, to plan and deliver events from start to finish. They coordinate every aspect, including catering, AV, room setup, security, and virtual or hybrid delivery, acting as the key link between clients and service providers. Operating across multiple campuses, King’s Venues ensures events run smoothly and meet client requirements through efficient organisation, clear communication, and expert oversight. 

About the role 

Estates & Facilities are the stewards of King’s extensive property portfolio that enables innovative teaching and pioneering research across five campuses in central London. Made up of over 1,000 talented staff with a wide variety of roles servicing our campuses and community; together we ensure that students and staff have the estate, space, and services that enhance their academic experience while preserving and future proofing our iconic estate as King’s approaches it’s bicentenary.

King’s Venues is the central events support service that helps bring events at King’s to life. The team works with a wide range of internal and external clients, such as faculties, departments, students, and external organisations, to plan and deliver events from start to finish. They coordinate every aspect, including catering, AV, room setup, security, and virtual or hybrid delivery, acting as the key link between clients and service providers. Operating across multiple campuses, King’s Venues ensures events run smoothly and meet client requirements through efficient organisation, clear communication, and expert oversight. 

To assist Faculties, Departments, Students and external clients realise their event requirements and to communicate these to our service providers to deliver the clients requirements. Working with a diverse client base of both internal and external clients, you will assist in coordinating all aspects of their event including catering, AV, room set up, security, Virtual and online events etc and liaising with service providers across our 5 campuses to ensure that the event runs smoothly, and all aspects are delivered.

•         To coordinate events across all campuses in line with the standard operating procedures.

•         To engage with internal and external clients and assess their event requirements making recommendations as required.

•         Provide a detailed summary to clients and service providers of the event requirements in a timely manner and in a format that is easy to follow.

•         Manage general administrative tasks such as the King's Venues inbox, weekly and monthly reports.

•         Attend events as required to ensure that service levels from set up to execution are as requested.

•         Assist in providing quantitative feedback on events carried out on campus.

•         Respond promptly and accurately to clients’ requests for information.

•         Attend event forward planning meetings with campus service providers.

•         Develop and maintain successful business relationships with clients and service providers.

•         Support core College activities across the college.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post.

This is a full-time post (35 hours per week), and you will be offered an a fixed term contract until 18/12/2026

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria 

1. Proven organisational skills with the ability to manage multiple tasks/events simultaneously.
2. Strong communication skills, with the ability to engage effectively with internal and external clients.
3.  Experience in event coordination or a similar customer-focused role.
4. Ability to interpret client requirements and translate them into clear plans or actions.
5. Strong administrative skills, including inbox management and report preparation.
6. Ability to work both independently and collaboratively within a team.
7. Excellent attention to detail with a commitment to delivering high-quality service.
8. Flexibility to attend events outside of standard working hours as required.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.