King's College London

About us 

​​King’s Professional & Executive Development (KPED) is a central directorate and business owner of Professional Education at King’s.  KPED work with King’s faculties to deliver Professional Education to a wide international and domestic audience, partnering to design, develop and deliver open and bespoke educational programmes in line with King’s Vision. Our multimodal programmes include Continuing Professional Development, Executive Education, post-experience degrees and micro-credentials.  We are a small, high-powered team in an exciting area of growth and development for King’s College London.  Our portfolio is growing rapidly and expanding to include opportunities afforded through public tender, international consultancy, and market foresight. 

About the role 

This role will play a key part in ensuring KPED responds to the university’s plans for growth in professional education and to extend access to lifelong learning. The Programme Manager (Professional Education) is part of the Operations Team and will lead on our strategic academic projects and initiatives, including our approach to flexible postgraduate awards and micro-credentials and the coordination of activities for the online professional education courses. The post holder will ensure the smooth running of these innovative initiatives and an excellent student experience for our professional participants.

As Programme Manager (Professional Education), you will work with Faculties, central service departments and the wider KPED team, to take lead responsibility for ensuring the correct set up of programmes on relevant systems, as well as a seamless enrolment and onboarding experience for our new professional participants. You will take the lead in running all aspects of strategic programmes and will be the first point of contact for professional participants, Faculties and central service departments. This is an exciting opportunity to further develop and refine our operational approach, helping to shape and continuously improve the participant experience at King’s.

We are currently working closely with a key partner to enable the growth of professional education through a portfolio of self-paced online courses. You will be the operational lead for third-party collaborations, managing the portfolio and leading the operational delivery of the partnership.

The successful candidate will have outstanding communication and stakeholder management skills. They will have an excellent understanding of the needs of professional education participants, as well as ensuring success in a complex operational structure. This post will sit within the Operations Team, which is tasked with supporting Faculties delivering our full range of educational programmes.

The role is primarily based at King’s Strand Campus though you may be required to travel to other campuses on occasion. As part of King’s trial of hybrid working, all team members can work remotely for part of the week if they wish.

This is a full-time post and you will be offered an indefinite contract.

 

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria 

1. Knowledge of SITS 
2. Strong communication skills and ability to communicate confidently and efficiently to both internal and external contacts, providing explanation of complex procedures to non-technical audience 
3. Excellent time management and organisational skills with the ability to work on short-, medium- and long- term projects and conflicting priorities
4. Excellent stakeholder management skills with the ability to work across multiple teams and departments to influence and deliver outcomes successfully  
5. Experience working in a student facing role, ideally in a programme management role
6. A proactive nature with an ability to deal with inefficiencies or risks, using initiative to mitigate them and/or to improve operational effectiveness  
7. Motivated and excited by student success and the benefits of professional education
8. Inclusive and collaborative approach, with a commitment to and understanding of equality issues within a diverse and multicultural environment

Desirable criteria

1. Experience of working with virtual learning environment (for example KEATS)  
2. Experience of updating websites, course materials, or similar  
3. Experience working with CRMs and other databases  
4. Ability to track financial information accurately 

Downloading a copy of our Job Description 

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university. 

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Artificial intelligence (AI) is evolving rapidly, and we recognise its growing role in professional work. Applicants may use AI tools to support preparation of their application, for example to research the role or structure written responses. However, applications must reflect the applicant’s own work and experience. AI tools should not be used during interviews or assessment activities unless this has been agreed in advance as a reasonable adjustment. Further guidance on the use of AI in recruitment can be found here.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

Interviews are due to be held on the week commencing 27 July.