King's College London

About us:

Estates & Facilities are the stewards of King’s extensive property portfolio that enables innovative teaching and pioneering research across five campuses in central London. Made up of over 1,000 talented staff with a wide variety of roles servicing our campuses and community; together we ensure that students and staff have the estate, space, and services that enhance their academic experience while preserving and future proofing our iconic estate as King’s approaches it’s bicentenary. 

The role of the Housekeeper will be to ensure that an excellent standard of cleaning service is delivered at King’s college London Residences to enhance the experience for the students living in our residences.

The housekeeper will ensure that the standards are maintained following specific instructions given by the Housekeeping Supervisor and that the tasks are carried out according to the Supervisors instructions.

The Housekeeper will be carrying out various cleaning tasks and basic visual room checks. In line with both college and departmental standards the housekeeper will work collaboratively respecting King’s values and Fit for King’s behaviour. Examples of tasks can be found in the key responsibilities below.

King’s College London offers industry-leading benefits, such as highly competitive pension schemes. Other benefits include annual season-ticket loans, Cycle to Work scheme, discounted gym membership at the King’s Health and Fitness Centre and access to sports facilities. Your place of work at King’s College shall be the work location specified by the Supervisor responsible for the relevant campus. The company reserves the right to move you to a different location within the building on a temporary or permanent basis. The company also reserves the right to move you to a different KCL Campus. 

About the role:

• Ensuring contract standards are maintained following specific instructions given by your manager  
• Ensuring tasks are carried out accordingly to duty manager and/or client instructions  
• Moving and distributing KCL supplied equipment and items e.g. mattresses, microwaves, fridge, freezers  
• Minor grounds maintenance tasks to include basic weeding and watering of plants  
• Auditing of student property 
• Carrying out basic visual room checks  
• Supporting the Residence team with ad hoc requests to move items for students  
• Checking and reporting minor maintenance jobs  
• Carrying out periodic and ad hoc tasks as required 

Carrying out various cleaning tasks including but not limited to:  

• Clean and disinfect toilet seat, inside and out, clean and disinfect bowl inside and out, polish, when necessary,  
• Clean and wash sink and bathtub, polishing the taps,  
• Clean showers, clean and wash tiles,  
• Polishing mirrors and glasses and chromes,  
• Clean and wash all tops and surfaces, polish when necessary 
• Clean cabinets if there are any, clean and wash sink inside and out, polish the taps when metal basin always use green pads and descaler,
• Vacuum/mop the floors and empty the bins,
• Clean and wipe the door handles and the lift switches, remove finger marks
• Polish chrome fixtures,
• Remove cobwebs from ceiling and corners,
• Dust chairs and surfaces,
• Clean tables and remove fingers marks,
• Clean and dust radiators as well as dust skirting boards,
• Dust picture frames and lamp shapes,
• Clean and wipe light switches, remove finger marks and dirt,
• Wipe and dust window ledges,
• Empty bins, replace, clear or green sacks as required,
• Dust handrails,
• Replenish toilet paper, hand soap and hand towels in all toilets as well as centrefeed rolls in kitchen areas.

The above list of responsibilities may not be exhaustive, and the post holder will be required to undertake such tasks and responsibilities as may reasonably be expected within the scope and grading of the post. 

The following vacancies are:

Wolfson House

Mon- Fri:  07:00 to 16:00

Sat and Sun: 07:00 to 16:00  

About you:

 

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Good communication skills, including the ability to understand and respond to instructions, as well as interacting with a diverse mix of students and members of staff
2. Good customer service skills with an understanding of customer expectations and how these can be met
3. Ability to work calmly and efficiently under pressure

Desirable criteria

• Good teamwork skills
•  Cleaning experience, training, or qualifications (e.g., BICS) 

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Artificial intelligence (AI) is evolving rapidly, and we recognise its growing role in professional work. Applicants may use AI tools to support preparation of their application, for example to research the role or structure written responses. However, applications must reflect the applicant’s own work and experience. AI tools should not be used during interviews or assessment activities unless this has been agreed in advance as a reasonable adjustment. Further guidance on the use of AI in recruitment can be found here.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.