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Library Services Alerts

  • This page is used to inform you of any disruptions to the services we provide.
  • For the latest  IT service updates please see the IT System Updates webpage.

Physical Services disruptions


Date: Saturday 08 - Sunday 09 December 2018

Franklin Wilkins Library closed for the weekend 

The building will close for maintenance at 06:00 on Saturday and reopen 18:00 on Sunday. We apologise for any inconvenience caused.

The opening times of other libraries are available here

Date added: 03 December 2018


Date: Monday 10 December 2018
Time: 21:00 - 23:59 

Upgrade to telephone system

Due to a system upgrade callers contacting Library Services via the phone number advertised on the Library Services website between 21:00 – 23:59 will hear a ‘number unobtainable’ tone instead of the out of hours recorded message

Date added: 07 December 2018  


Date: Saturday 15 - Sunday 16 December 2018

Maughan Library closed for the weekend 

The building will close for maintenance at 01:00 am on Saturday and reopen at 08:30 on Monday 17 December. We apologise for any inconvenience caused.

The opening times of other libraries are available here

Date added: 03 December 2018


Date: Wednesday 12 September 2018

A0 Poster Printing

The A0 poster printer at New Hunt's House Library is currently out of order.

We apologise for any inconvenience caused.

Date added: 12 September 2018  


 Electronic resources issues 


Date: Sunday 9 December 2018
Time: 12:30 - 15:00 

RefWorks (Proquest bibliographic software) maintenance

ProQuest will be performing maintenance on the new RefWorks platform.

During this maintenance window new RefWorks accounts will be inaccessible. References will not be available in RefWorks Citation Manager or the RefWorks Google Docs plug-in. Write-N-Cite will be available but cannot be synced during this outage period. Following the outage window there will be a period of time during which searching will not work as references are being re-indexed.

At the end of the maintenance your references and citations will be maintained and available to you.. We apologise for any inconvenience caused

Date added: 07 December 2018 


Date: Sunday 16 December 2018
Time: 05:00 - 11:00 

Ask a Librarian live chat disruption

Due to planned system maintenance for all OCLC data centers there will be intermittent disruption to Ask a Librarian (QuestionPoint) during the above period.  if you experience problems using this service, please retry your question in 5 minutes. 

Date added: 05 December 2018 


Date: Sunday 16 December 2018
Time: 05:00 - 11:00 

Worldcat catalogue and database disruption

Due to planned system maintenance for all OCLC data centers there will be intermittent disruption to access to WorldCat and other databases during the above period.  if you experience problems using this service, please retry in 5 minutes. 

Date added: 05 December 2018 


Date: Saturday 5 January 2019
Time: 17:00 - 19:00 

Ebook Central (Proquest ebook platform) unavailable

ProQuest will be performing maintenance on Ebook Central and LibCentral and their ebooks may not be available during the above 2 hour period. We apologise for any inconvenience caused

Date added: 07 December 2018 


Date: Sunday 20 January 2019
Time: 03:00 - 11:00 

Ebook Central (Proquest ebook platform) unavailable

ProQuest will be performing maintenance on Ebook Central and LibCentral and their ebooks may not be available during the above 8 hour period. We apologise for any inconvenience caused

Date added: 07 December 2018  


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