Coronavirus update from Libraries & Collections
Updated: 17.00, Thursday 28 May 2020
Access to the Libraries, Archives and Special Collections
All Libraries & Collections sites are currently closed and will remain closed until further notice in response to official public health advice. We don’t know how long our buildings will be closed, but we will update this webpage when we have new information.
Access to our online collections
You will continue to have access to our wide range of online databases, journals, ebooks and other online material - including digital content held by Archives and Special Collections during this period. Due to licencing restrictions some resources are not available off campus – these will be clearly marked. We are making good progress working with publishers to make these resources available off campus wherever possible.
We have a variety of online support and learning to help you access and make the most of our resources.
Additional e-resources now available during Covid-19 to support online teaching and research
As a result of the COVID-19 pandemic, many publishers and library suppliers have provided temporary access to some of their e-resources to further facilitate online teaching and research. This Libraries & Collections COVID-19 libguide lists all additional resources currently enabled and will be updated as more become available.
Reading list service
We are continuing to deliver our Reading List Service. We have had to adapt the service to accommodate a lack of access to our physical libraries. Some reading list material is currently not available electronically. If you are a staff member and have essential material on your list that isn't held electronically, please contact the reading list team (email@example.com). If you are a student and find something that isn't available electronically, please notify your tutor.
Student Laptop Loan Service
Library laptop loan periods have been extended and will continue to be until the campuses are open again. If you already have a laptop on loan this will be extended automatically, you will receive an automated email which will confirm when you need to return it.
We are working in collaboration with our Student Service colleagues to enable the continuation of the Laptop Loan Service. If you wish to borrow a laptop during this period of remote study, further information about how to request a laptop can be found here.
We are tailoring resources to support your evidence needs. Please see our NHS Covid-19 page for links to clinical summaries, guidance and other tailored resources.
We are here to help with any issues around your NHS OpenAthens login which opens the door to our extensive e-resources for our NHS members. Staff at King’s College Hospital are encouraged to sign up for KnowledgeShare for tailored updates and to request literature search support.
NHS staff are now able to request journal articles where you would normally need a King's College London PC in one of our libraries.
We will continue to provide online and remote support for researchers and PhD students via our support pages and the following email addresses will continue to be monitored and responded to. Please drop us an email if you would like to arrange a Skype or Teams call to discuss something you need assistance with.
Access to the Archives
You can still contact us directly via firstname.lastname@example.org for an overview of our collections, help with searching the catalogue and using our online resources, simple research questions and enquiries which do not involve accessing physical collections. We can also advise on archival research skills and the wider archives sector. If you would like to deposit material with us, please include as much detail as possible and note that any review or collection of material will not be possible until our campuses are re-opened.
We can also provide copies of items for personal research or business re-use but only where they have been digitised. Examples of our digital content include The Serving Soldier, Codebreakers: Makers of Modern Genetics, King's College Calendars (1831-1986), Victorian Lives and other online exhibitions
Access to Special Collections
You can still contact us directly via email@example.com for an overview of our collections, for help with searching our catalogue or with any relevant enquiries which do not involve accessing physical collections. We can also advise on research relating to the history of the book or historical bibliography or which draws on the resources of the wider rare books sector and holdings.
We have compiled a list of helpful online resources including a link to content submitted to the UK Medical Heritage Library from our historical medical collections. You might also like to explore our online exhibitions.
We can provide copies of existing digital images of items in our collections for private study or commercial use, but we cannot currently undertake any new digitisation.
If you wish to discuss giving material to us, please include as much detail as possible and note that any review or collection of material will not be possible until our campuses are reopened. Please email firstname.lastname@example.org for advice and information.
Online help and support
Our staff are available to help and support you:
Monday - Friday between 09:30-17:30 staff will be responding to emails via email@example.com
Alternatively, you can use our 24/7 Live chat service
If you need more in-depth help you can book a Microsoft Teams 1:1 with a librarian, available Monday to Friday. These sessions include help with accessing online resources, on how to use databases, or how to plan and create strategies for literature searching. If you need particular help around finding and evaluating information for health topics you can also use this forum on Keats.
A forum has been launched for students and staff in Arts & Sciences and Law fields; head to the Finding and Evaluating Information pathway in KLaSS, on KEATs. You can get support from library staff on literature searching, search strategies, evaluating information and navigating databases in general.