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Using our services

Summary of Libraries & Collections charges

How and when to pay

  • Online: card payments for fines and inter-library loans can be made online using credit from your printing account. You can make the payment by logging into your library account and selecting 'My account' then 'Pay charges'. The payment will be removed from your printing account. Please see our Online payments page for full instructions. 
  • In person : cash payments can be made via the self service machines. Card  payments can be made at the enquiry desks during staffed hours (card payment facilities are not available at the Institute of Psychiatry, Psychology and Neuroscience (IoPPN) or St Thomas' House Libraries)
  • By phone : card payments for fines and lost books can be made by calling 020 7848 4440 between 08.30-20.30 Mon-Fri and 10.00-18.00 Sat-Sun.
  • Departmental charge request form: forms can be used to pay for printing (including posters), photocopying, stationery items and inter-library loans, and can downloaded here. Please take your completed form to any of our Library Information Points.

Why do we fine and what do we do with this money?

Although we have a generous library collection of over 1.25 million books and ebooks, plus thousands of electronic resources, there is heavy demand on our stock and we need to ensure fair access.

Our job is to help you get hold of the books that you want for your studies and research, and to help ensure that everyone returns their books on time so that other people can borrow them.

Our aim is not to fine you, it is simply to get the books back on the shelves.

With that in mind we do a number of things to help you avoid a fine:

• We make it clear when a book is due back (via the receipt that is printed or emailed to you when you borrow a book).

• We automatically renew One & Four week loan books on your account and require them back only if an item is reserved by another library user, or when you finish your studies at King's.

• We offer you the flexibility to manually renew your books online 24/7 via the Library catalogue or King’s Mobile App, as well as on our self-service Library machines. These can all also be used to regularly check your library account and stay up-to-date with the items that you have on loan.

• If an item has been requested by another library user, we will email you immediately so that you have time to return it and avoid overdue charges.

• We have placed ‘book bins’ outside most of the libraries so that even when we are closed you can drop your books off. 

• Finally, our staff have discretion to waive fines where there are mitigating circumstances.

Nonetheless we really do want to get the books back for others to borrow, so if you ignore all of these things, we will fine you - and that includes staff too.

Hopefully you’ll be aware that Library staff are here to help so if you are ever unsure when a book is due back or how to renew just contact us by phone, online chat, email or in person.

All of the money incurred through fines has been reinvested in the libraries. Over the last few years we have:

• Replaced books that were never returned.

• Undertaken acoustic work in the New Hunt’s House Library where students told us that the hard surfaces of the walls were amplifying noise.

• Refurbished group study rooms and installed more informal learning spaces at the Maughan Library.

• Provided whiteboards at St Thomas’s House Library. 

• Improved the graduate study room at New Hunt’s House Library.

• Purchased fantastic new self-service machines at all Libraries which can issue, return and renew, as well as display account information, even when staff aren’t around such as during our new extended opening hours.

• Purchased self-service laptop units and increased the numbers of laptops available at all the Libraries. 

• Refurbished the Maughan Enquiry Desk area including investing in a new books sorter which has helped return books back to the shelves in a matter of hours. 

• Improved the wayfaring signage at the Maughan Library.

 

Our charges

Overdue fines
 
ItemCost      Payment method
    Cash Card** Online
Four week loans – per day* 10p
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One week loans – per day* 30p
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24hr Rolling loans – 50p per hour/part hour* 50p
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Laptops – per hour/part hour* £5.00
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* Maximum of £20 fine per item for each instance of late return or renewal

**Minimum £2.50 when paying by card

Fines can be paid at the self-service kiosks in library opening hours

Fines can also be paid over the phone calling 020 7848 4440 - between 09.30-17.30 Mon-Fri and 10.00-18.00 Sat-Sun

Visit the fines and notices page for more information

Lost book charges
 
 Item Cost    Payment method 
    Cash Card Online
Lost book Charges vary depending on book. Speak to a member of library staff for more info.
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Please contact us directly if you think you may have lost a library book

Lost books can also be paid for over the phone calling 020 7848 4440 - between 09.30-17.30 Mon-Fri and 10.00-18.00 Sat-Sun

Printing charges
 
 ItemCost                Payment method 
    Cash   Card    Online**
 B&W A4 – per side 5p
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 B&W A3 – per side* 10p
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 Colour A4 – per side 20p 
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 Colour A3 – per side* 40p 
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*A3 printing not available at St Thomas' Library

**Minimum £2.00 when paying online

Please see the IT printing pages for more information about printing and how to pay for it

Photocopying
 
ItemCost              Payment method
      Cash   Card*  Online**
B&W A4 – per side 5p
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B&W A3 – per side 10p
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Colour A4 – per side 20p
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Colour A3 – per side 40p
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*Minimum £2.50 when paying by card

**Minimum £2.00 when paying online

Visit the Print Copy Scan page for more information

Document Delivery and Inter-library loan
 
 ItemCost              Payment method
     Cash Card  Online 
Inter-library loan request (book or journal article) free       
ILL renewal free      
Inter-site article request free       
Inter-site book request (Post graduate students and College staff only) free      
Urgent ILL request* £30 
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*Fee payable at any Library Information Point or online via Library Catalogue
Membership
(per annum)
ItemCost             Payment Method
     Cash Card Online
Reference use  Free      
Replacement for lost card £10
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King’s alumnus with borrowing (reference access free) £60
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ATT, Canning House, CIOT, CIA, SCL, Sion College, St Mellitus, NTMTC £60
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Personal subscribers with borrowing £120
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Foreign and Commonwealth Office £150
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Corporate rate for 3 named users £1200
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Visit the Library membership pages pages for more information
Archives and Special Collections
 
ItemCost*             Payment method
     Cash Online** Chq
Photocopying - per sheet 30p
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Microform print-outs - per sheet 30p
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Tiff format - basic charges for scan requests - first image from each item £20
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Tiff format - second and subsequent images from same item £10
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JPEG format – bound items or unbound items of above A3 size – first image from each item £8
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JPEG format – bound items or unbound items of above A3 size – second and subsequent images from same item £5
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JPEG format – unbound items of up to A3 size or copies of existing images £3
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Reproduction fees - Single use, UK rights per image £50
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Reproduction fees - Single use, world rights – per image £100
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*All prices listed exclude VAT

**Pay online via the King's College London estore - under University Services

 

For more detailed information on charges please visit:

Archives - obtaining copies

Special Collections -obtaining copies

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