King's College London

We aim to improve access to personalised PIC support in primary care by adapting the evidence-based LISTEN model – a practical, scalable approach deliverable online or by telephone, enhancing care without unsustainable costs.

Our authentic community engagement activities across three regions in England and Wales will give us a deeper understanding of views of marginalised populations living with PICs and the broader impacts from their perspectives. Our survey activities will help us understand health professionals' approaches to assessing and managing people with PICs and our reviewing of the relevant literature will ensure that we are well placed to accelerate the research in the field.

Through community engagement events across areas of high social deprivation in London, the Midlands and Cardiff, the project will capture diverse patient and public perspectives.

A scoping review will identify evidence gaps in PIC self-management support and highlight economic impacts, whilst surveys with primary care health providers will help us understand perspectives of primary care professionals on consultations, assessment practices, management approaches, and perceived challenges relating to PICs in routine primary care.