Many of the issues regarding safety in London are the same as in other major cities around the world. If you ever feel concerned about safety you can chat to one of the Residences Welfare Leads, RAs, receptionists or security teams. We have listed some general safety tips for you below.
You are key to forming a safe and secure environment; the following information is meant to remind you of the practical steps you should take to help ensure your personal safety and avoid risky situations.
For everyone's safety and security, buildings are monitored by closed-circuit television cameras. These record all activity in and around the site, and their data can be retrieved by the police and authorised staff to use as evidence if needed.
If you see something, say something
Don't assume that someone else has called the police, immediately report suspicious persons or activity to Police or to the reception in your residence.
For more information on our residential fire alarm instructions and safety guidelines click here.
Privacy and safety
King’s Residences will not, under any circumstances, release your room number to any person including friends, relatives and parents without your written authorisation. Equally, you must meet any guests at reception and take them to your room yourself, after signing them in as a guest, as our reception staff will not allow them entrance otherwise.
King’s Residences is not responsible for theft or damage to residents’ property in the residences. We suggest that you protect your belongings by:
- Use an engraver to put your name on all valuables
- Get your bike security marked and registered at BikeRegister
- Check what is covered in the contents insurance that is included in your rent and extend or personalise it to suit your particular cover needs
Reporting a missing resident
If you believe a resident is missing, you should report this to 999 or to the reception staff. If you report a missing person to our staff, they will pass on the report to the Police immediately. Please note that our staff is not authorised to check a resident’s room in such occasions; only the Police will do so.
King’s Residences Missing Resident Protocol
When we receive a report of a resident who is missing, our protocol includes the following:
- Check the residents last access to the residence/room
- Notify the Police immediately, regardless of whether we hold next of kin information for the missing resident
- Notify the Residents Welfare & Conduct Manager or the On-Call Manager
- We will leave to the Police to make contact with the resident’s family or emergency contact.
Your safety is our most important responsibility. In the event of an emergency, King’s Residences staff have been provided with the training to enable them to carry out their assigned responsibilities under the University’s emergency procedures.
You have important responsibilities, too in such occasions: to make plans as suggested for communicating with family, friends and flatmates in an emergency, to know and be prepared to respond to the University’s emergency procedures.
How to report an emergency
- Identify yourself to the reception staff in person or by phone
- Say what occurred and where
- Be concise and factual
- Describe any known or suspected injuries
- Identify help that is needed immediately
- Stay in your same location, if safe to do so.