KBS_Icon_questionmark link-ico

Tracking your application

We know waiting for a decision on your application can be a distressing time. We hope some of the guidance here will help answer some of the questions you may have while waiting to hear back from King's.

Tracking progress

How do I know that King's has received my application?

When your application reaches King's, you will receive an email confirming receipt, and giving you log in details for King's Apply, our admissions portal. If you apply through UCAS, please do not register an account; we will create an account for you.

If you applied to King's more than one week ago and haven't heard from us, please contact Admissions.

How long will it take before I hear back from King's?

If you have applied to an undergraduate degree course through UCAS before 15 January, we will always aim to get a final decision to you by 31 March at the very latest. 

It is possible that you might hear from us sooner, especially if we have any questions, or would like to invite you to interview.

You can check the status of your application at any stage using King's Apply, and you will receive an update by email if anything changes or if we send you a message.

What is King's Apply?

King's Apply is King's online admissions system, which helps support you through the application process. It will also be the main method by which you will communicate with your admissions team once you have applied.

You should use King's Apply for:

  • Sending and receiving messages directly to the Admissions Office staff handling your application.

  • Uploading copies of any additional documents or certificates if required.

  • Tracking the progress of your application, including any document checking or interviews

  • Viewing a copy of your offer letter, and visa information (where applicable)

How will I know if I have an interview?

You will receive a notification through King's Apply with full details. You will also be able to put any questions about the interview to the team through this platform. 

How will I know when King's has made a decision?

You will receive a notification through King's Apply and UCAS track with full details.

Can my parents/guardian call to check on my progress?

We are only able to discuss your application with anyone other than yourself if you have given us express written permission to do so. When you apply through UCAS, you have the opportunity to nominate a 'proxy' who can discuss your application with us - we can only talk to this person or yourself.

King's Apply (the Admissions Portal)

Who should use King's Apply and how do I get my log in
details?

All applicants to King's can use King's Apply, but how you start using the system depends on which course you are applying to and how you submit your application. 

UCAS (Undergraduate degree courses and Teacher Training)

If you applied through UCAS then you will be given access to UCAS Track which will allow you to check for official decisions from all of the institutions you have applied to, and respond to any offers. King's Apply does not replace UCAS Track, but provides lots of useful features for King's applicants to use, and will be your main method of communication with the Admissions team.

Usually our systems will email you with your login details for King's Apply within a few days of receiving your UCAS application. If you haven't received this, check your junk or spam folders as a first step.

English Language Centre programmes (pre-sessional English and International Foundation programmes)

You should create your own King's Apply account and use this to submit your application. Once submitted, King's Apply will allow you to track your application and submit additional documents. King's Apply will be your main method of communication with the Admissions team.

Study Abroad

You should create your own King's Apply account and use this to submit your application. Once submitted, King's Apply which will allow you to track your application and submit additional documents. King's Apply will be your main method of communication with the Admissions team. 

My login details aren't working - what should I do?

To retrieve your password, please go to King's Apply and underneath the ‘Login’ button you will see ‘Forgotten password?.’ Following this link will take you through to a password retrieval process. You a password reset link will be sent to you by email and will be active for 48 hours.

If you’re having other difficulties with the password retrieval function, please follow the instructions in the password reset link. Please make sure to include your full name, your date of birth and your student number/UCAS Personal I.D. number (if applicable) in your email.

Please also ensure that you contact us from the same email address that you used when applying (this would be your King's Apply username), as we won’t be able to send any login details to a third party.

How do I send a message? Who does that go to?

Once you have logged in to King's Apply, please click through to the course that you are trying to access (the links will be under the section called ‘Current applications’).

Then, from the menu on the left, select: ‘Send King’s a Message’: use this to create a new message or to upload a document or attachment. This will go directly to the team within the Admissions Office who have responsibility for processing your application.

How do I respond to a message?

Once you have logged in to King's Apply, please click through to the course that you are trying to access (the links will be under the section called ‘Current applications’).

Then, from the menu on the left, select ‘Your Messages’. Clicking this will take you to any new or old messages that you’ve received from the admissions team at King’s, which you can click on to read or respond to.

How do I upload a document?

Once you have logged in to King's Apply, please click through to the course that you are trying to access (the links will be under the section called ‘Current applications’). Then, from the menu on the left, select ‘Send King’s a Message’. Use this to create a new message, and upload a document to attach to this message.

If you’re working from a Mac, please add file types to your file names (i.e. add .doc for Microsoft Word-type files, .pdf for all PDFs and .jpg for images).

If you have an image file that is over 3MB, you may want to try either reducing the resolution of your scan (as long as any writing is still legible) or splitting the file into multiple pages (Page 1, Page 2 etc.)

Uploading your documents this way is the most efficient way of getting this documents considered in your application as it will be received directly by the admissions team that has responsibility for processing your application.

I'm having difficulty using King's Apply - who can I talk to for system support?

Please contact the Admissions team who will be happy to assist you. Note the working hours of this team are 9am to 5pm UK time on weekdays only (excluding public holidays).

Updates and corrections

I think there is a mistake in my application form - how do I correct this?

If you have submitted the application form, please send a message through the King's Apply portal. The message should clearly detail where the mistake is. For example, if the referee contact details are incorrect, the message should make clear that the mistake concerns the 'References' section. You should then bring attention to the incorrect information and provide the correct information in the same message. The admissions team will endeavour to assess your application based on this corrected information. 

How do I update my contact details?

If your contact details change after you have submitted your UCAS application then please update these on UCAS Track in the first instance. UCAS will then send an update to our systems within a few days. You can see further guidance on the UCAS website.

I could like to attach some new information to my undergraduate application. Where should I send it?

If your application has been submitted and is under consideration, you should not send any additional documentation. The Admissions Office will contact you through King’s Apply if they need further documents to assess your application.

All information relating to your application should be sent to Admissions. Please do not send documents to academic departments as applications are processed centrally.

Documents can be submitted

  • online via King’s Apply. This is the quickest and easiest way to contact the teams.

  • by post: King’s Admissions Enquiries, 4th Floor South East Wing Bush House, 30 Aldwych, London, WC2B 4BG (Please include your name, the course you have applied to and your UCAS or King's Student Number in all postal correspondence)

 


Explore King’s

Accommodation Take a look at our comfortable, safe residences to suit your budget, located close to King's teaching campuses.
Student life Art, food, music, shopping – you'll never find yourself with nothing to do in the world's most vibrant city.
Extra-curricular Discover the huge variety of extra-curricular opportunities at King’s, from MOOCs to language courses.
London living With four campuses by the River Thames and one in south London, King's is right in the heart of the capital.

Next steps

View our undergraduate prospectus

Learn more about undergraduate degree programmes at King's. Download or view our prospectus in PDF format.

Download prospectus

View online