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Who's who in NMES Professional Services: NMES Business Operations Team

This week, the Faculty of Natural, Mathematical and Engineering Sciences' 'Who's who in Professional Services' column is talking to them team who keep things ticking in the Faculty. We chat to Business Operations Manager Alexander Raubo, and Senior Business Operations Officers Floella Bird and Jessica Baldanza about their roles and what they get up to outside King's.

Alexander Raubo

Name: Alexander Raubo

Title: Business Operations Manager

Bio: I joined NMES as the first Business Support Officer (a new role at the time) almost five years ago, originally as a temp and just a few months before lockdown. Before joining King's, I studied history and philosophy of science at Cambridge, and philosophy, logic and scientific method at LSE (where I heard many cruel jokes about King's). I moved to the UK to study from southern Sweden, where I grew up in a town called Helsingborg, situated at the narrowest point between Sweden and Denmark (Elsinore, of Hamlet fame, is on the other side).

Bucket List: I want to master the Pincha pose (forearm stand) in yoga.

Role in the faculty: My role is to support departments and senior leadership in areas of finance, HR, procurement, compliance, governance and information management. A big part of this is coordinating activity across the faculty, designing and maintaining standardised processes and ensuring compliance with Government and College regulations. For the last two years I've spent half my time working on the College-wide Resource Allocation/Target Operating model - the new professional services job titles in NMES is one output of this project that has recently been implemented, with a number of People XD updates to follow shortly.

Floella Bird

Name: Floella Bird

Title: Senior Business Operations Officer

Bio: I'm Flo and I joined King's just over two years ago. Before King's, I had an eight-year career as a professional dancer, I trained at Bodywork Performing Arts College in Cambridge. After graduating in 2007, my career took me all over the world, touring with companies and sailing on Princess cruise liners. I performed in some fabulous shows and managed to see some breathtakingly beautiful places along the way. I skydived in Hawaii, whitewater rafted in New Zealand, swam with sharks in Bora-Bora, and found Nemo in the Great Barrier Reef! All amazing experiences.

Since ending this chapter of my life (sadly injured myself... not from skydiving!), I opened a Saturday performing arts school for children aged 6-18 to share my passion, teach all about the performing arts, and have fun - just like I did!

Bucket List: I'm getting married in July! Our dream is to one day buy a house abroad so winter months can be a little bit brighter (and warmer).

Role in the Faculty: I work in the NMES Faculty Business team where I carry out business administration, assist in financial, HR, H&S, space and operations-related tasks. I assist in the organisation of a variety of departmental and faculty events. I am IOSH trained, and part of the H&S operations group, and I am a member of the King's Staff Wellbeing Advocate group. From being involved in these groups, I created SharePoint pages to collate information and signpost to all staff to help streamline process across the Faculty and Departments.

Jessica Baldanza

Name: Jessica Baldanza

Title: Senior Business Operations Officer

Bio: I'm Jessica, I moved to London from Toronto just over a year ago and joined King's in the NMES Faculty about three months ago. I work closely with Alexander and Floella as part of the Faculty Business Operations team.

I studied fine arts in my undergraduate degree, then completed a Master of Information at the University of Toronto. I've worked in a range of cultural institutions, and just prior to joining King's I worked at a tech start-up. I still write art exhibition reviews from time to time.

Bucket List: I'd like to visit the three regions in Italy from which my four grandparents emigrated to Canada.

Role in the Faculty: I work in the NMES Business Operation team, performing business administration related to financial, HR, and operations-related tasks. In addition to attending to ongoing projects, I assist in the organisation and executive of internal social events, and space management. As I develop in this role, I look forward to streamlining processes, reducing redundancy, and introducing standardised content, formats, and practices across the Faculty to the support business continuity and efficiency.

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