About Us

The Department of Mathematics at King’s College London has a distinguished scientific tradition in pure and applied mathematics and statistics. Since its foundation in 1830, it has established a reputation as a world-leading centre for the research, undergraduate study and postgraduate study of mathematics.

Located in the heart of London, the department benefits from being close to cultural activities north and south of the river, near the legal and financial centres, and within easy reach of major transport links. The department attracts a diverse, international body of students and staff, providing a rich environment for research and study. It is home to over 50 internationally renowned academic staff and 18 researchers.

The Department promotes a friendly and inclusive culture, running work-related and social events to bring staff and students together.

About the role

The Faculty of Natural, Mathematical & Engineering Sciences (NMES) is looking to recruit a full-time Senior Programme Officer to support the Undergraduate and Postgraduate Taught Programmes in our Mathematics department. This role will suit a dynamic and motivated administrator ready for the next stage in their career.

The Senior Programme Officer provides essential support to students and academics working as part of the programmes team to ensure that high quality administrative and student support is provided from enrolment to graduation. Working in a fast-paced environment, the role includes taking responsibility to resolve complex queries and issues, supporting activities such as timetabling, and the production of handbooks, using databases and Microsoft Excel to maintain accurate student data on progress and achievement throughout the student lifecycle.

Working with colleagues to plan and coordinate a varied set of activities, you will have opportunities to further develop your knowledge of regulations and processes, support the student experience and be part of professional networks promoting best practice. As part of hard-working and friendly department teams, you will manage a team of Programme Officers, and as part of the King’s community, you’ll work alongside inspiring academic staff, professional services and students.

The role will be based at the Strand campus, in the heart of Central London. Professional services staff are currently working on a hybrid basis, meaning the role holders will spend part of their working week on campus and the remainder working remotely.

This is a full-time post (35 hours per week) offered on an indefinite contract.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1.      Excellent written and oral communication skills including the ability to draft documents and correspondence autonomously to a broad range of audiences

2.      Strong numeracy skills with the ability to analyse and utilise numerical data to inform decisions

3.      Excellent time management and organisational skills, with the ability to work under pressure to complete a range of competing priorities, and requesting and utilising support as and when required

4.      Excellent working knowledge of Microsoft Word, Excel, PowerPoint and Outlook and experience in the use of databases and student records systems (such as SITS) to provide management information data to a high level of detail and accuracy

5.      Experience of stakeholder management, with the ability to work with a broad range of stakeholders and knowledge of how to address complaints and service setbacks in a professional and efficient manner

6.      Have a methodical but flexible approach to work, maintaining a high level of accuracy and the ability to work independently

7.      Proactive, collaborative, and relationship-oriented approach to teamwork

8.      Commitment to equality and diversity in the workplace

Desirable criteria

1.      Degree level or equivalent qualification or experience

2.      Experience of using virtual learning environments

3.      Experience of managing and delivering a portfolio of taught provision, with a proactive, development focused and transparent approach

Full details of the role and the skills and experience required, can be found in the attached job description which provided on the next page.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers review your application, please take a look at our ‘ How we Recruit’ pages.