Job description

The Agile Coach is a key role in delivering agility, change and new ways of working as part of an enterprise transformation. The Agile coach will have a passion and the drive to create and support Agile change across the enterprise, educating, coaching and guiding colleagues through change, and enabling people to be successful in their roles.  

The Agile Coach will be a cultural change agent responsible for supporting the creation of clear transformation objectives, the measures of success and working closely with the teams and leadership to create the Agile mindset and cultural shift in the organisation.

This post will be offered on an indefinite contract.  

This is a full-time  post - 100% full time equivalent

Key responsibilities

• Guiding the adoption of Agile principles and practices: The Agile Coach helps individuals, teams, and organizations understand and embrace Agile principles and practices, enabling them to deliver value more effectively.  
• Providing training and coaching: The Agile Coach provides training and coaching to individuals and teams on Agile practices such as SAFe, Scrum, Kanban, and Lean, helping them improve their skills and knowledge. 
• Identifying and removing impediments: The Agile Coach identifies and helps remove any obstacles or impediments that may hinder the progress of Agile teams, enabling them to deliver value consistently. 
• Promoting continuous improvement: The Agile Coach fosters a culture of continuous improvement within the organization, encouraging experimentation, learning, and adaptation to enhance delivery effectiveness. 
• Supporting organizational change: The Agile Coach collaborates with leaders and teams to drive the Agile transformation, supporting the adoption of Agile practices and mindset across the organization. 
• Facilitating communication and collaboration: The Agile Coach facilitates communication and collaboration among teams, stakeholders, and leaders, promoting transparency and alignment on priorities and goals. 
• Facilitating Agile ceremonies: The Agile Coach facilitates key Agile ceremonies such as Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective, helping teams collaborate effectively and continuously improve. 

Skills, knowledge, and experience 

Essential Criteria

1. Recognised Agile certification 
2. Education to degree standard and/or equivalent qualifications/experience 
3. Deep knowledge of  Agile coaching and/or training teams and individuals 
4. Excellent stakeholder management and communication skills with colleagues at all levels, and ability to articulate the agile mindset shift in practical and real terms to people 
5. Highly effective relationship management skills, with the ability to find ways of resolving blockers and impediments 
6. Strong facilitations skills and deep experience of the core agile practices 
7. In-depth knowledge and experience implementing Agile methodologies, with experience from inception to outcomes 
8. Empathetic - Support the team by displaying an authentic understanding and concern for a team member’s beliefs or feelings 
9. Excellent written communication, to articulate effective feature, epic and story descriptions, definition of done and acceptance criteria 
10. Conflict navigator – Supports team members in resolving interpersonal conflicts, problem-solving, and decision-making 
11. Be a mentor. Keen sense of developing, building and mentoring people through difficult situations and contexts 

Desirable Criteria

1. Good project management skills and knowledge of formal project management methodologies 
2. Presentation skills and the ability to communicate confidently 
3. Experience with Azure DevOps or similar tool and implementation of best practices in Agile tools and workflows 
4. Good conversational, relationship and interpersonal skills