King's College London

About us

The School of Neuroscience is UK’s 2nd largest Neuroscience school with over 500 researcher and 200 PhD students. It is one of three schools at the Institute of Psychiatry, Psychology & Neuroscience. We are ranked 4th in the world for the total number of publications in neuroscience, 4th for the number of publication outputs in top 5% citations in neuroscience, and 4th for top 5% citations in neurology.  

Our academic and research staff are integral to our school. Their work is supported by a group of Professional Services staff members within the departments as well as at the school level. We support staff members requiring flexible working arrangements and reasonable adjustments. Upon consultation at the points of recruitment and onboarding, we will strive to provide the best adjustments for you.

We strongly encourage our staff to dedicate time to their professional development through training courses and participation in working groups and networks. We also encourage our staff to seek mentoring outside their direct line management. Mentoring, both via formal and informal arrangements, allows individuals to fully explore their career situation and development. Our weekly school circular regularly captures and promotes opportunities open to all staff.

About the role

The Business Operations Manager role is based within the School of Neuroscience and will work across the School with key stakeholders to provide high-level administrative management and support for key operational functions of Education, Space, and People.

Working with the Senior Business Manager (Operations), the role is responsible for ensuring that policies and processes are working effectively, continuously reviewing these to ensure maximum efficiency in business operations. The role will have line management responsibilities to ensure activities are delivered to a high standard.

The role would suit someone who is able to develop and support a team, is proactive in identifying areas for efficiencies, has strong problem-solving skills and experience and is able to build and maintain effective working relationships across the School, Faculty and University and external stakeholders.

The role will provide individuals with a wide variety of experience and skills working across multiple operational functions in a large and complex organisation , supporting the individual to progress their career within Business Operations across the University.

This post will be offered on a part-time (50% FTE), indefinite contract.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Significant knowledge and skills of business operations acquired through relevant posts, demonstrating development through progressively more demanding work/roles, and the acquisition of appropriate professional or specialist knowledge. 
2. Working knowledge and experience of applying regulatory policies and procedures in a large organization
3. Experience of producing reports, documents, information and/or business cases/planning for senior management to underpin strategic decisions & procedures, and implementation thereof 
4. Solutions focused self-starter with experience of managing projects with multiple stakeholders, adhering to timelines, and ensuring they are delivered against
5. Highly proficient IT skills (including Excel, Word, Powerpoint) and experience of utilizing advanced digital technology in day-to-day work  
6. Proven strong communication and interpersonal skills in order to receive, understand and relay specialist or professional ideas or complex information to various groups. 
7. Effective at working independently, and as part of a team, able to take own initiative & decisions with a proactive approach to complex problem solving. 
8. Experience of managing staff, giving feedback on performance levels and/or providing supervision, training, and coaching. 
9. Excellent task management skills and ability to work under pressure in a busy environment with a high degree of accuracy and attention to detail. 

Desirable criteria

1. Keen interest in higher education business operations in the UK and an awareness of current challenges in the sector

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the next page after you click “Apply Now”. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. We are committed to working with our staff and unions, to continue to support our people and to develop a diverse and inclusive culture at King's. As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

We are not able to offer sponsorship for candidates who do not currently possess the right to work in the UK.