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Accessibility statement for King’s College London Website

This accessibility statement applies to www.kcl.ac.uk

Please note, the content of this document is limited to the main corporate website hosted on the Contensis CMS platform and accessed via www.kcl.ac.uk. Other websites and portals have their own accessibility statements.

Using this website

This website is run by King’s College London and we want as many people as possible to be able to use, read and understand the content of www.kcl.ac.uk.

This means that on pages in the new templates you should be able to:

  • Zoom in up to 300% without the text spilling off the screen
  • Set the font size and preference within your browser (except for section headings)
  • Navigate most of the website using just a keyboard
  • Skip to main content using keyboard navigation
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of www.kcl.ac.uk are not fully accessible.

The website includes three different website templates. This means that some pages are not as accessible as others. The list below shows the different types of pages and which ones may not be fully accessible to website users.

Legacy pages – created before September 2019. These pages are being rebuilt and this work will be completed by December 2026. These pages are not yet compliant with accessibility regulations and users may have issues accessing them. These pages include:

 

Current pages – pages built with the latest template. These pages are being updated to implement a new styling and to ensure these pages comply with the accessibility regulations. This work will be completed by August 2025. Users may have issues accessing some of these pages. These pages include:

New pages – all new pages are WCAG 2.2 compliant and therefore should be accessible to users.

Feedback and contact information 

If you find any problems not listed in this statement or think we’re not meeting accessibility requirements, email diversity@kcl.ac.uk.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email diversity@kcl.ac.uk.

We will consider your request and get back to you in 7 days.

If you need to escalate your issue further, contact the Director of Culture and Talent , via diversity@kcl.ac.uk. You can expect an acknowledgement of your issue within 7 days and a full reply within 14 days. If your complaint raises complex issues that cannot be answered within 14 days, we will keep you informed of progress until we can fully respond.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about the website accessibility

King’s College London is committed to making www.kcl.ac.uk accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons. 

Non-compliance with the accessibility regulations

The number of pages impacted by these issues and the WCAG criteria they relate to are included below.

  • Images missing text alternative – 211 pages (WCAG 1.1.1)
  • Empty headings – 631 pages (1.3.1)
  • No data cells assigned to table header – 73 pages (1.3.1)
  • Container element is empty – 2,475 pages (1.3.1)
  • Role not inside the required context – 1,590 pages (1.3.1)
  • Role with implied hidden content has keyboard focus – 2 pages (1.3.1, 4.1.2)
  • Hidden element has focusable content – 5 pages (1.3.1, 4.1.2)
  • Table cell missing context – 4 pages (1.3.1)
  • Contrast ratio between text and background – 7,557 pages (1.4.3)
  • Colour contrast does not meet minimum requirement – 9,268 pages (1.4.3)
  • Text is clipped when resized – 323 pages (1.4.4)
  • Scrollable element is not keyboard accessible – 459 pages (2.1.1)
  • Links in the same context going to the same page 3,332 pages (2.4.4)
  • Link missing in alternative text – 839 pages (2.4.4, 2.4.9, 4.1.2)
  • Not clear which page element has focus from the keyboard – 768 pages (2.4.7)
  • Visible label and accessible name do not match – 4 pages (2.5.3)
  • Interactive element does not meet minimum size or spacing – 171 pages (2.5.8)
  • Inline frame missing a text alternative – 38 pages (4.1.2)
  • Button missing a text alternative – 64 pages (4.1.2)
  • Form field missing a label – 101 pages (4.1.2)
  • Inline frames not identical – 174 pages (4.1.2)

Disproportionate burden

At this time, we have not made any disproportionate burden claims.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Any PDFs or Word documents that are essential to providing our services are being checked to ensure they meet accessibility regulations. Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

King’s College London is committed to fixing or providing alternatives for all issues that we are made aware of or are identified by our internal testing and auditing processes.

Activities to improve the accessibility of this website are as follows:

  • Legacy pages are being rebuilt to meet accessibility requirements – this work will be completed by December 2026.
  • Current pages are being updated to implement a new styling and meet accessibility regulations – this work will be completed by the August 2025.
  • All new web templates are being fully tested to ensure they are compliant.
  • All web editors have access to a tool that scans all pages on the site and reports on accessibility to allow users to identify and correct errors.
  • All web editors have access to free online training, a content editors toolkit and new training is being developed to ensure all website editors meet accessibility standards.
  • Comprehensive guidance on creating accessible content has been created and disseminated to all content creators.

Preparation 

This statement was prepared on 3 September 2019. It was last reviewed on 8 July 2024.

This website was last tested on 26 June 2024 against WCAG 2.2 AA standard.

The test was carried out by King's IT directorate using the Siteimprove accessibility checker,  Lighthouse, Browserstack accessibility and local tools such as operating system accessibility tools.

We tested:

  • Siteimprove is a scanning tool so will scan all pages under the domain it can find. The report is then filtered by URL to departments and faculties. Individual templates and elements are tested by the development team during build or editing.

Contact Equality, Diversity and Inclusion

For more information or assistance please contact Equality, Diversity & Inclusion via our enquiry form below.