King's College London

THIS VACANCY IS OPEN TO INTERNAL APPLICANTS ONLY

About us

The Faculty of Arts & Humanities, established in 1989 in its present form, is one of the most prestigious faculties of its kind, ranked in the top six in Europe (QS World University Rankings, 2018). We offer a wide range of traditional and contemporary subjects, ranging from ancient languages and philosophy to film studies and music, and from digital humanities to culture, media and creative industries.

About the role

We are looking for a Business Operations Manager to manage key operational functions across the Cluster.  

In collaboration with the Head of Cluster Operations and the Senior Cluster Manager, the Business Operations Manager will oversee the administration of the Cluster’s operational portfolio, which involves coordinating and managing dependencies across the Cluster’s five departments; CMCI, DDH, Music, Film Studies and KDL.  

The role will involve providing strategic, financial, and resource support to the Department Heads, while also leading a team of business operations staff.

The Business Operations Manager will ensure that the Business Operations team is well-trained, appropriately allocated to the various duties, and motivated to perform at a high level, fostering a culture of continuous improvement and proactive problem-solving.

The ideal candidate will possess strong interpersonal skills which are crucial for fostering and maintaining productive relationships across the 5 departments and team.

This is a fantastic opportunity for an individual seeking to broaden their experience in operations management within a large, complex organisation, and to advance their career in management within the university sector.

This is a full time post (35 hours per week), and you will be offered an indefinite contract.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience: 

Essential criteria

1. Substantial experience of administration and process/task management across at least a substantial subset of the range of the business operations areas detailed in the role profile (finance, HR, health & safety, resource/space management), preferably within the Higher Education context. 
2. Substantial experience of timely and efficient process / task delivery, as well as an aptitude for identifying and implementing potential improvements to the benefit of all stakeholders
3. Excellent communication skills, with a high standard of English, and the ability to interact with a wide variety of people in a professional and assured manner 
4. Strong proactive, methodical, flexible approach with excellent attention to detail and accuracy 
5. Excellent organisational and time management skills with the ability to multi-task and balance competing priorities in a busy, pressured work environment

Desirable criteria

1. Awareness of financial policies and procedures, with experience of managing implementation of these (desirable) 
2. Awareness of current health and safety legislation for an office environment, with experience of managing implementation of these (desirable)
3. Experience of or demonstrable aptitude for line management, with a sound understanding of inclusive management practices and a commitment to EDI 

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community. 

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit pages.

Interviews are due to be held week commencing 21 July 2025