King's College London

THIS VACANCY IS OPEN TO INTERNAL APPLICANTS ONLY

About us:

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

Disability Support & Inclusion works to remove barriers faced by disabled students so that they can participate within the King’s community on an equal level to their peers.

We offer information, advice and guidance to disabled students (both prospective and current students) as part of the Student Services department. Through offering practical and professional advice and guidance, we aim to enhance the support provided within academic faculties and tailor it to ensure the bespoke needs of individuals are considered and met. In addition, Disability Support & Inclusion plays a crucial role in embedding inclusive practices as standard across the university.

About the role:

Assistant Disability Advisers support the work of the Disability Support and Inclusion team (DS&I) in the delivery of effective customer-focused services, acting as a point of contact for prospective and current students,

and offering advice, support and information to these students and our colleagues across the university.

This is an exciting opportunity for candidates with an interest in disability and neurodiversity, and who wish to utilise their skills in student support. We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

This is a full time post (35 hours per week) and you will be offered a fixed term contract for 6 months.

We welcome applications from candidates seeking a flexible work pattern within our necessary service operating hours [10am to 4pm].

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria:

Qualifications & Training:

• Relevant work experience and/or education: a wide range of backgrounds could support success in this role, including practical experience working with disabled people, roles in further education, customer support, administration, higher education professional services, or related qualifications and training.

Skills & Experience:

• Excellent customer service skills with tact, discretion, and an understanding of the sensitive nature of personal data, with full compliance with Data Protection legislation.
• Excellent written and verbal communication skills, with the ability to provide accurate, clear, and sensitive guidance on varied and complex enquiries.
• Competence in using IT systems including Microsoft Office, Microsoft Teams, and Excel, with the ability to learn and use a case management system.
• Strong organisational skills with experience of working methodically under pressure to meet deadlines.

Knowledge:

• Understanding of confidentiality, professional boundaries, and safeguarding considerations.

Competencies:

• Commitment to disability rights, with a focus on delivering high-quality services for disabled people.
• Ability to work independently using initiative, as well as collaboratively as part of a team, with flexibility to take on a wide variety of tasks.

Desirable criteria:

Qualifications & Training:

• Evidence of other relevant professional qualifications / training

Skills & Experience:

• Experience of providing information, advice, and guidance and/or delivering disability-related support.
• Experience of facilitating student-facing services such as drop-ins, workshops, or engagement events.

Knowledge:

• Knowledge of disability support issues affecting students in Higher Education.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information:

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.