King's College London

About us:

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

King’s Careers & Employability (KC&E) are part of the wider Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so. 

About the role:

We are seeking two Project Officers to support and coordinate key initiatives within King’s Careers & Employability. The role holders will provide high-quality operational and administrative support across a portfolio of projects designed to enhance the student experience, support underrepresented groups, and promote career development opportunities.

In addition, the role involves supporting communications and student engagement activity in line with identified priorities and needs, ensuring that all initiatives are shaped by and responsive to the student voice.

This is an exciting opportunity for candidates who are keen to work collaboratively with staff and students, and who are passionate about using their skills and experience to contribute to inclusion, student success, and a positive King’s experience.

We welcome applications from individuals with experience both within and outside the Higher Education sector, where they can demonstrate the competencies required to thrive in this role.

We are seeking to appoint two full-time positions (35 hours per week): one on a permanent basis and one on a 12-month fixed-term maternity cover contract.

Key Responsibilities

Project Support & Delivery 

• Provide operational and administrative support across a broad portfolio of projects, ensuring they are delivered to time, budget and quality.
• Support the planning, delivery and evaluation of initiatives such as:
• Careers Mentoring Programme
• Student Careers Ambassadors scheme (including line management of Enquiries Assistants and acting as first point of contact for ambassadors)
• Awards programmes, funding opportunities and fellowships
• Coding/AI workshops and extracurricular enhancement activities
• Student engagement and feedback initiatives.

Staff & Stakeholder Management 

• Act as the main point of contact for the Careers Ambassadors team, including day-to-day management of 3 enquiries staff and regular check-ins with the wider group of 16.
• Build and maintain strong relationships with colleagues across King’s, students, alumni and external partners to enhance participation and engagement.
• Promote inclusive practices that increase engagement from underrepresented students.

Event & Activity Coordination 

• Organise and facilitate events, workshops, mixers, training sessions and focus groups that underpin project activity.
• Ensure events are accessible, inclusive and reflective of student needs.

Communications & Content 

• Create engaging content and promotional materials in collaboration with the communications team.
• Source and share case studies, stories and examples of impact that highlight improved outcomes and student employability.

Evaluation & Continuous Improvement 

• Support evaluation methods such as surveys, feedback collection and impact measurement.
• Maintain accurate records, monitor budgets (where applicable), and contribute to reporting and future planning.

General 

• Take responsibility for resolving students’ and academics’ enquiries, including face-to-face, Microsoft Teams and via email, responding within agreed timeframes and escalating complex enquiries as appropriate.
• Uphold King’s principles of equity, inclusion, sustainability and confidentiality in all work.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role.
2. Strong interpersonal and communication skills with the ability to adapt style to different audiences.
3. Proven ability to build relationships and collaborate effectively with a wide range of stakeholders.
4. Excellent organisational and time management skills, with the ability to balance multiple priorities and meet tight deadlines.
5. High level of attention to detail and accuracy.
6. Experience providing high-quality administrative or project support in Higher Education or a similar environment.
7. Understanding of the barriers faced by underrepresented groups and a commitment to equity and inclusion.
8. Confident using Microsoft Office applications (Word, Excel, Outlook, PowerPoint, Teams).

Desirable criteria

1. Experience of managing or supervising staff or volunteers.
2. Experience supporting mentoring, extracurricular or student engagement initiatives.
3. Knowledge of Higher Education systems, processes and context.
4. Experience of project evaluation and/or budget monitoring.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information:

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.