King's College London

About Us

King’s Language Centre (LC) has an exciting development opportunity available to join the programme administration team as a Programmes Officer. 

Part of Centre for International Education and Languages (CIEL), the LC provides language tuition to King’s students via assessed language modules and postgraduate-only modules, external facing short courses and evening programmes open to the public, and language tuition for prestigious external institutions and organisations.  

About the role

LC’s programme administration team ensures consistent management and delivery of our wide range of language programmes through high quality administrative support. Our Programmes Officers are responsible for providing a professional, supportive, responsive and personable service incorporating front-line support as the first point of contact for students and academic staff. Supporting processes across the whole academic cycle, ensuring accurate and timely record management across multiple systems is also a key part of the role, with particular focus on: 

• Timetabling, enrolment and assessment.  
• Support for content on electronic platforms. 
• Student support.
• Course evaluation and attendance analysis.
• Cross collaboration with internal and external stakeholders (Academic staff, central teams and external partners) 

This is a full time post (35 hours per week), and you will be offered an indefinite contract.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Excellent written and oral communication skills including the ability to draft documents and correspondence
2. Excellent organisation and time management skills
3. M​ethodical, detail- oriented and flexible in approach to work, maintaining a high level of accuracy
4. Ability to work with a broad range of stakeholders in a professional and assured manner
5. Proactive with the ability to work independently as well as delivering within a team
6. Curious, customer service oriented, with a commitment to personal accountability and continuous improvement
7. Comfortable with adapting to change, and new systems, driving own professional development​

Desirable criteria

1. Excellent working knowledge of Microsoft Office packages (especially Excel)
2. Strong numeracy skills and ability to analyse complex numerical data
3. Experience of using virtual learning environments

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.