King's College London

About Us

FoLSM is one of the largest and most successful centres for research and education in the UK, with extensive global partnerships. With world-renowned researchers and a passionate student body, we are always encouraging innovative and progressive collaboration, as well as new ways to work and learn.  

About the role

The Student Experience Team which forms part of Faculty Education Services are seeking an enthusiastic, proactive and highly organised individual who can support our Faculty Student Hub provision in the afternoons.

This is a role that has set hours Mon-Fri on campus at Guy’s 12.45-4.15pm independently running our faculty student reception (17.5 hours per week).

Working effectively with a diversity of stakeholders, service oriented in a highly operational environment, able to manage competing priorities with flexibility and excellent communication skills.

Successful candidates will need experience in enquiry management/customer services for this highly administrative role.

This is a part time post (17.5 hours per week), and you will be offered an indefinite contract.

About You

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Educated to degree level or equivalent, or has relevant work experience within the Higher Education sector
2. Excellent communication, interpersonal and influencing skills. Ability to communicate, and present, effectively in an assured manner with a range of stakeholders, including academic staff
3. Good working knowledge of all communication disciplines, including social media and communications tools such as Microsoft software and content management systems, and their use as part of an integrated communications strategy
4. Excellent time management and organisational skills, able to manage own workload and prioritise tasks in a busy work environment, managing multiple workstreams independently
5. Commitment to 5 x 3.5 hour shifts per week at the specified times on campus

Desirable criteria

1. Understanding of King’s and the Faculty structure

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further Information

We pride ourselves on being inclusive and welcoming. We embrace diversity and want everyone to feel that they belong and are connected to others in our community.

We are committed to working with our staff and unions on these and other issues, to continue to support our people and to develop a diverse and inclusive culture at King's.

As part of this commitment to equality, diversity and inclusion and through this appointment process, it is our aim to develop candidate pools that include applicants from all backgrounds and communities.  

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

Interviews are due to be held on Friday 12 December at Guy’s campus.