King's College London

About us:

The King’s community is dedicated to the service of society. King’s Strategic Vision 2029 sets out our vision for the future, shaped around five priority areas: educate to inspire and improve; research to inform and innovate; serve to shape and transform; a civic university at the heart of London; and an international community that services the world. Our ambitious Education Strategy sets out the actions that we must take to transform how we teach, how and where our students learn and how we support them during their time with us.

We are the Student Administrative Services Department, who undertake the administration of the student lifecycle including Welcome, Enrolment & Registration, Visa Support & Guidance, Student Records, Graduation, and International Student Welcome. We work to ensure all students who study at King's receive a world-class student experience by aligning support for students through their educational journey at King's with the academic cycle of events throughout the year.

We are part of the Students & Education Directorate, a collection of wide-ranging professional services in place to support King’s students and their education. As a directorate we manage the student lifecycle from application to graduation and beyond, to ensure a coherent and seamless student experience and effective administrative processes, working closely with King’s faculties to do so.

About the role:

The Student Lifecycle Events & Engagement Manager (Welcome) leads on the creation and delivery of Welcome to King’s, a key programme of work that has peaks in September and January that supports students with a successful transition into higher education.

This is an exciting opportunity for colleagues looking to develop student engagement, and who wish to utilise their skills and expertise in team management and events and project management whilst leading on a critical and dynamic programme of work.

We encourage applications from candidates who have experience from both within and outside of the Higher Education sector where they can demonstrate the skills needed to succeed in this role.

This is a full time post, and you will be offered an indefinite contract.

We welcome applications from candidates seeking a flexible work pattern within our necessary service operating hours.

Please be prepared to work flexibly during delivery times and note that some events and activities take place outside of normal working hours on evenings and weekends and/or require early start times. The Student Lifecycle Events & Engagement Team is also responsible for Graduation and as part of your role you will also be required to support delivery of these events which may also take place outside of normal working hours on weekdays.

About you:

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

Qualifications & Training

1. Relevant work experience and/or education: We think a wide range of different work and educational experiences could support you to be successful in this role. Relevant work experience might include work in project or events management. Relevant educational experiences might include higher education in a related discipline, professional qualifications or other training.

Knowledge

2. Knowledge of and enthusiasm for Higher Education and improving the student experience

Experience

3. Experience of delivering large scale events or projects aimed at enhancing the student experience from concept to delivery in a quick changing and complex environment. Experience of team management

4. Experience of managing and influencing a wide range of stakeholders, including senior members of the university

Competencies

5. Ability to collaborate well with others and to use initiative and creativity to resolve problems

6. Ability to robustly evaluate the impact of events and projects, writing reports for key stakeholders and senior management and ensure that improvements are built into future delivery

7. Ability to oversee multiple projects simultaneously whilst setting the direction and priorities for others

Desirable criteria

1. An understanding of how the student body is becoming more diverse and what this means for the student experience

2. Experience hosting / compering online and/or in-person events

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information:

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the advert. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.

Interviews are due to be held w/c 26th Jan 2026.