King's College London

About us

​King’s Arts & Humanities is distinctive in representing exceptional strength in both the longer established disciplines (such as Philosophy, Classics, Theology, English, History, Languages, and Music) and world-leading quality in more recently established fields (such as Digital Humanities, Film, Interdisciplinary Liberal Arts, and Culture, Media and Creative Industries).  

​The Faculty is organised into three Clusters, each of which has dedicated professional services teams. 

​This role will be based in the Cultures Cluster, which houses the Departments of Interdisciplinary Humanities, English, and Languages, Literatures & Cultures.

​The role will contribute to the smooth operation of educational delivery across all three Cluster Departments and will be primarily based in the Department of Interdisciplinary Humanities.

You can read more about the Cultures Cluster Departments on our web pages below:

Interdisciplinary Humanities

English

Languages, Literatures and Cultures

About the role

We are looking for a Programme Officer to join our Professional Services team, working within the Faculty of Arts and Humanities at one of the most prestigious universities in the UK. 

The role offers an exciting opportunity to anyone who is interested in providing high quality comprehensive support for undergraduate and postgraduate programmes. 

While primarily based in the Interdisciplinary Humanities team and reporting to the Interdisciplinary Humanities Programme Manager, you will also have a dotted line to the Programme Managers in English and Languages, Literatures & Cultures. A significant part of the role will involve working with the other teams in the Cluster to deliver key areas of operational work at peak times, collaborating with a range of stakeholders to ensure resilience and continuity in the wider cluster.

This role will be suitable to someone who is flexible and confident working with a range of colleagues, stakeholders and working styles, is resilient to change and has strong organisational and time management skills.

You will act as the first point of contact for students and academic staff, providing a professional, supportive, responsive and personable service. The role supports processes across the whole academic cycle, ensuring accurate and timely record management across multiple systems. This would be an ideal role for anyone with a passion for supporting the delivery of excellent education from the heart of London.  

This is a full time and you will be offered an indefinite contract.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

1. Excellent written and oral communication skills including the ability to draft document and correspondence 
2. Excellent organisation and time management skills 
3. Strong numeracy skills and the ability to analyse complex data, with proficiency in Microsoft packages (Word, Excel, Teams, PowerPoint, and Outlook). 
4. Methodical, detail oriented and flexible in approach to work, maintaining a high level of accuracy  
5. Ability to work with a broad range of stakeholders in a professional, assured manner and build positive working relationships with team members, collaborating effectively to get things done.  
6. Proactive with the ability to work independently and manage own workload 
7. Curious, customer service oriented, with a commitment to personal accountability and continuous improvement  
8. Comfortable with adapting to change, driving own professional development 

Desirable criteria

1. Experience in the use of databases, student records systems (such as SITS) and website content management systems
2. Prior experience of working in a customer facing environment
3. Experience of using virtual learning environments.
4. Previous experience of working in HE

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our ‘How we Recruit’ pages.